Customer care
1 week ago
Company Description
Al Fahad Enterprises operates in multiple industries, offering a diverse range of services including Tour & Travel and Organic Products. The company is dedicated to providing high-quality services that cater to a wide audience and contribute to customer satisfaction. With its commitment to excellence, Al Fahad Enterprises continues to grow and diversify its operations. Joining the team means being part of a dynamic and rapidly evolving enterprise.
Role Description
This is a full-time, on-site role located in Bengaluru for a Customer Care professional in the Trading Industry. The role involves providing exceptional customer service, addressing customer inquiries, resolving concerns, and ensuring overall client satisfaction. The candidate will interact with customers, maintain effective communication, and utilize analytical skills to resolve issues and improve customer experience.
Qualifications
- Strong Customer Service, Customer Satisfaction, and Customer Support skills
- Effective Communication skills to interact with customers and resolve queries professionally
- Proven Analytical Skills for problem resolution and understanding customer needs
- Ability to maintain professionalism and build strong relationships with clients
- Previous experience in the trading or related industry is advantageous
- Proficiency in relevant tools or software used in customer service operations is preferred
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