Customer Support Executive
2 weeks ago
KV Marketing Solutions is looking for the experienced and dynamic Customer Service Representative/ Complaints specialist.
- International Logistic Process
- Excellent Communication Skills Required
- Training will be provided
- 5 Days working
Responsibilities-
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
- Follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers Handle grievances to preserve the company's reputation.
- Go the "extra mile" to ensure customer satisfaction.
Skills required-
- Proven experience in a customer service role.
- Proven track record in International BPO.
- Exceptional listening skills.
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle pressure.
- Outstanding negotiation skills with the ability to resolve issues and address complaints
-
Customer Support Executive
2 days ago
Sector mohali, Chandigarh, India V1 Distribution Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCustomer Support Executive (UK Region) Key Responsibilities:Plan and optimize daily delivery routes across the UK Communicate effectively with customers and drivers to ensure smooth operations Handle customer escalations with professionalism and empathy Analyze route efficiency and performance metrics to identify improvements Coordinate with...
-
Customer Support Executive
1 week ago
Sector mohali, Chandigarh, India i way solutions Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCall Ms.Asha at the given no. or apply to this will call you back...Free Placement,No Fee to be paid.. Urgent hiring for Chat support executive for international BPO for Mohali,Chandigarh & Panchkula location.... Male female both required ..customer service process, No sales or field work candidate.. Fresher & experniced both required.. 5.5 Days...
-
Customer Support Executive
2 weeks ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities**: - Troubleshoot issues and provide accurate solutions in a timely manner. - Maintain clear and detailed records of customer interactions using CRM systems. - Escalate complex issues to appropriate teams when necessary. - Provide feedback on recurring customer problems to help improve services. - Ensure customer satisfaction and...
-
Customer Care Executive
2 weeks ago
Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per yearPosition Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...
-
Customer Support Executive
6 hours ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Job Title: Customer Support Representative** **Shift Timing**: 3:30 AM to 1:30 PM **Working Days**: 5.5 days per week **Probation Period**: 6 months **Annual Increment**: Yes, based on performance **Cab Provision**: Not provided **Key Responsibilities**: - Resolve customer complaints, issues, and product-related questions. - Maintain detailed and...
-
Customer Support Executive
2 weeks ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time ₹ 1,80,000 - ₹ 2,40,000 per yearKey Responsibilities:Respond promptly and professionally to customer queries via phone, email, live chat, and social media.Troubleshoot issues and provide accurate solutions in a timely manner.Maintain clear and detailed records of customer interactions using CRM systems.Escalate complex issues to appropriate teams when necessary.Provide feedback on...
-
Customer Support Advisor
6 days ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities**: - **Customer Interaction**: - Provide clear and accurate information regarding products, services, and policies. - Address customer concerns and issues in a friendly, professional, and empathetic manner. - Manage high-volume inquiries while maintaining high-quality service. - **Problem Resolution**: - Troubleshoot and resolve...
-
Customer Support Advisor
1 week ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities**: - **Customer Assistance**: - Assist customers with product or service issues, troubleshooting, and general questions. - Provide accurate information about products, services, policies, and procedures. - **Problem Resolution**: - Identify and resolve customer issues or concerns efficiently while ensuring a positive experience. -...
-
Customer Support Executive
6 days ago
Chandigarh, Mohali, India GNR Global Services Full time ₹ 2,00,000 - ₹ 8,00,000 per yearCustomer Support Executive (Voice & Chat)Job Location: Mohali/ ChandigarhSalary Range: Qualification: 12th & AboveFresher & Experienced both can applyRequired Good communcation skill Required Candidate profileCan Contact@
-
Chat Support Executive
1 week ago
Sector mohali, Chandigarh, India GNR Global Services Full time ₹ 2,76,000 - ₹ 3,24,000 per yearPosition: Customer Support Executive (Chat & Voice) Eligibility: Graduates Only (Passing Year 2021 & Above) Note: 2025 graduates must carry all DMCs Salary: ₹23,000 In-Hand Cab Facility: Available Requirement: Good Communication Skills Freshers Welcome | Experienced Can Apply