
Customer Support Executive
3 days ago
**Job Title: Customer Support Representative**
**Shift Timing**: 3:30 AM to 1:30 PM
**Working Days**: 5.5 days per week
**Probation Period**: 6 months
**Annual Increment**: Yes, based on performance
**Cab Provision**: Not provided
**Key Responsibilities**:
- Resolve customer complaints, issues, and product-related questions.
- Maintain detailed and accurate records of customer interactions.
- Ensure customer satisfaction by providing solutions in a timely manner.
- Collaborate with team members to address customer needs and improve processes.
- Meet or exceed performance metrics, including response time and customer satisfaction ratings.
- Stay updated with product knowledge to provide accurate information to customers.
- Work under a 6-month probation period with regular feedback and support.
- Participate in training sessions and improve skills relevant to customer service.
**Requirements**:
- Excellent communication skills (written and verbal).
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Strong problem-solving skills and attention to detail.
- Basic knowledge of computer systems and customer service tools.
- Comfortable working in the shift timing of 3:30 AM to 1:30 PM.
- Previous experience in customer service is a plus, but not mandatory.
- Willingness to work 5.5 days a week.
- Able to commit to a 6-month probation period with potential for permanent placement.
- **Please note**: No cab facility will be provided for this role.
**Benefits**:
- Competitive salary with yearly increments based on performance.
- Opportunity for career growth and skill development.
- Friendly and supportive work environment.
Pay: From ₹20,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- UK shift
Supplemental Pay:
- Overtime pay
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
**Speak with the employer**
+91 7814959356
-
Customer Support Advisor
1 week ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities**: - **Customer Interaction**: - Provide clear and accurate information regarding products, services, and policies. - Address customer concerns and issues in a friendly, professional, and empathetic manner. - Manage high-volume inquiries while maintaining high-quality service. - **Problem Resolution**: - Troubleshoot and resolve...
-
Insurance Support
4 weeks ago
Chandigarh, India Felcorp Support Full timeFelcorp Support - Insurance Division Modern collaborative team We're Hiring – Client Support Officers We're expanding our Insurance Support team at Felcorp Support and seeking motivated Support professionals at all levels, Freshers, Juniors and seniors. Key Responsibilities: Preparing, checking, and processing insurance documentation Assisting with...
-
Customer Support Executive
2 weeks ago
Chandigarh, Chandigarh, India GNR Global Services Full time**Job Title: Customer Support Executive** **Location**: Chandigarh **Salary: INR 20,000 - INR 23,000** **Qualifications**: Graduation or equivalent Good English skills Key Requirements: Ability to communicate in English Willingness to work in night shifts **Availability for 5-day work week** Access to cab facility for transportation Prior experience...
-
Customer Support Executive
4 weeks ago
Chandigarh, India JPH IT Pvt. Ltd. Full timeJob Details : 5.5 days Three months probation Yearly increment Shift timings : 12:30 PM to 10:30 PM Location : IT Park CHD No cabs UK Bank Holidays Role Description This is a full-time, on-site role for a Customer Support Executive located in Chandigarh. The Customer Support Executive will be responsible for providing excellent customer service, ensuring...
-
Customer Support Executive
9 hours ago
Chandigarh, Chandigarh, India GNR Global Services Full time ₹ 40,000 - ₹ 60,000 per yearRole Overview: As a Customer Support Executive, you play a crucial role in our organization by addressing customer inquiries and resolving issues professionally and promptly. This position is based in Chandigarh/Mohali, offering a competitive salary range of 20000 to Key Responsibilities: - Address customer inquiries and resolve issues in a timely and...
-
Customer Support Executive
4 weeks ago
Chandigarh, India TP Full timeCompany Description TP is a global digital business services company with a strong presence both globally and locally. We are committed to supporting our communities, clients, and the environment through our work. Our company focuses on delivering advanced, digitally-powered services to help the world's leading brands streamline their operations in...
-
Customer Support Executive
3 days ago
Chandigarh, Chandigarh, India JUGNOO Full time**Job Information**: Industry - InternetCity - ChandigarhState/Province - ChandigarhCountry - IndiaZip/Postal Code - 160101**Job Title**: Customer Support Executive - Jugnoo**Job Location**: Chandigarh **Job Summary**: - We are looking for a Customer Support Executive who will offer excellent customer service and after-sales support to our clients. To be...
-
Customer Support Executive
4 weeks ago
Chandigarh, India TRIGYA INSTITUTE Full timeJob Description: Customer Support Executive **Position:** Customer Support Executive **Department:** Academic Support **Employment Type:** Full-time (with flexible working hours as per role requirement) **Eligibility:** Freshers (Female & Male candidates can apply) Role Objective: To provide academic and administrative support by coordinating with teachers,...
-
Customer Support Executive
6 days ago
Chandigarh, India Tech Next Full timeLooking for a customer care support executive with 3+ years of experience and can perform below roles and responsibilities: - Handle Inbound and Outbound calling for customer service. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive -...
-
Customer Support Executive
18 hours ago
Chandigarh, Chandigarh, India GNR Global Services Full time**Job Title: Customer Support Executive** **Location**:Chandigarh **Salary: INR 21,000 - INR 24,000** **Qualifications**: Graduation or equivalent Good English skills **Key Requirements**: Ability to communicate in English through calls Willingness to work in night shifts **Availability for 5-day work week** Access to cab facility for...