Customer Support Executive

3 days ago

Chandigarh Chandigarh, India SGK Business Support Services Full time

**Job Title: Customer Support Representative**

**Shift Timing**: 3:30 AM to 1:30 PM

**Working Days**: 5.5 days per week

**Probation Period**: 6 months

**Annual Increment**: Yes, based on performance

**Cab Provision**: Not provided

**Key Responsibilities**:

- Resolve customer complaints, issues, and product-related questions.
- Maintain detailed and accurate records of customer interactions.
- Ensure customer satisfaction by providing solutions in a timely manner.
- Collaborate with team members to address customer needs and improve processes.
- Meet or exceed performance metrics, including response time and customer satisfaction ratings.
- Stay updated with product knowledge to provide accurate information to customers.
- Work under a 6-month probation period with regular feedback and support.
- Participate in training sessions and improve skills relevant to customer service.

**Requirements**:

- Excellent communication skills (written and verbal).
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Strong problem-solving skills and attention to detail.
- Basic knowledge of computer systems and customer service tools.
- Comfortable working in the shift timing of 3:30 AM to 1:30 PM.
- Previous experience in customer service is a plus, but not mandatory.
- Willingness to work 5.5 days a week.
- Able to commit to a 6-month probation period with potential for permanent placement.
- **Please note**: No cab facility will be provided for this role.

**Benefits**:

- Competitive salary with yearly increments based on performance.
- Opportunity for career growth and skill development.
- Friendly and supportive work environment.

Pay: From ₹20,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- UK shift

Supplemental Pay:

- Overtime pay

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 7814959356

  • Customer Support Advisor

    1 week ago

    Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities**: - **Customer Interaction**: - Provide clear and accurate information regarding products, services, and policies. - Address customer concerns and issues in a friendly, professional, and empathetic manner. - Manage high-volume inquiries while maintaining high-quality service. - **Problem Resolution**: - Troubleshoot and resolve...

  • Insurance Support

    4 weeks ago

    Chandigarh, India Felcorp Support Full time

    Felcorp Support - Insurance Division Modern collaborative team We're Hiring – Client Support Officers We're expanding our Insurance Support team at Felcorp Support and seeking motivated Support professionals at all levels, Freshers, Juniors and seniors. Key Responsibilities: Preparing, checking, and processing insurance documentation Assisting with...

  • Customer Support Executive

    2 weeks ago

    Chandigarh, Chandigarh, India GNR Global Services Full time

    **Job Title: Customer Support Executive** **Location**: Chandigarh **Salary: INR 20,000 - INR 23,000** **Qualifications**: Graduation or equivalent Good English skills Key Requirements: Ability to communicate in English Willingness to work in night shifts **Availability for 5-day work week** Access to cab facility for transportation Prior experience...

  • Customer Support Executive

    4 weeks ago

    Chandigarh, India JPH IT Pvt. Ltd. Full time

    Job Details : 5.5 days Three months probation Yearly increment Shift timings : 12:30 PM to 10:30 PM Location : IT Park CHD No cabs UK Bank Holidays Role Description This is a full-time, on-site role for a Customer Support Executive located in Chandigarh. The Customer Support Executive will be responsible for providing excellent customer service, ensuring...

  • Customer Support Executive

    9 hours ago

    Chandigarh, Chandigarh, India GNR Global Services Full time ₹ 40,000 - ₹ 60,000 per year

    Role Overview: As a Customer Support Executive, you play a crucial role in our organization by addressing customer inquiries and resolving issues professionally and promptly. This position is based in Chandigarh/Mohali, offering a competitive salary range of 20000 to Key Responsibilities: - Address customer inquiries and resolve issues in a timely and...

  • Customer Support Executive

    4 weeks ago

    Chandigarh, India TP Full time

    Company Description TP is a global digital business services company with a strong presence both globally and locally. We are committed to supporting our communities, clients, and the environment through our work. Our company focuses on delivering advanced, digitally-powered services to help the world's leading brands streamline their operations in...

  • Customer Support Executive

    3 days ago

    Chandigarh, Chandigarh, India JUGNOO Full time

    **Job Information**: Industry - InternetCity - ChandigarhState/Province - ChandigarhCountry - IndiaZip/Postal Code - 160101**Job Title**: Customer Support Executive - Jugnoo**Job Location**: Chandigarh **Job Summary**: - We are looking for a Customer Support Executive who will offer excellent customer service and after-sales support to our clients. To be...

  • Customer Support Executive

    4 weeks ago

    Chandigarh, India TRIGYA INSTITUTE Full time

    Job Description: Customer Support Executive **Position:** Customer Support Executive **Department:** Academic Support **Employment Type:** Full-time (with flexible working hours as per role requirement) **Eligibility:** Freshers (Female & Male candidates can apply) Role Objective: To provide academic and administrative support by coordinating with teachers,...

  • Customer Support Executive

    6 days ago

    Chandigarh, India Tech Next Full time

    Looking for a customer care support executive with 3+ years of experience and can perform below roles and responsibilities: - Handle Inbound and Outbound calling for customer service. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive -...

  • Customer Support Executive

    18 hours ago

    Chandigarh, Chandigarh, India GNR Global Services Full time

    **Job Title: Customer Support Executive** **Location**:Chandigarh **Salary: INR 21,000 - INR 24,000** **Qualifications**: Graduation or equivalent Good English skills **Key Requirements**: Ability to communicate in English through calls Willingness to work in night shifts **Availability for 5-day work week** Access to cab facility for...