Customer Support Executive

3 hours ago


Chandigarh Chandigarh, India JUGNOO Full time

**Job Information**:
Industry
- InternetCity
- ChandigarhState/Province
- ChandigarhCountry
- IndiaZip/Postal Code
- 160101**Job Title**: Customer Support Executive - Jugnoo**Job Location**: Chandigarh

**Job Summary**:
- We are looking for a Customer Support Executive who will offer excellent customer service and after-sales support to our clients. To be successful in this role, you should display excellent interpersonal and communication skills.

**Your role & responsibilities**:

- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers

**You Should Have**:

- Good communication skills (Written & Verbal)
- Flexibility in rotational shifts
- Proficiency in MS-Excel

**Qualification**:

- Any Graduate

**Compensation**:

- 10-20k INR



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