Customer Support Executive

5 days ago


Chandigarh Chandigarh, India Millions Kart Private Limited Full time

What we can do for you:
At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package.

What you can expect from us?

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.

**Responsibilities**:
Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- **Skills**:

- **1. Graduation in relevant field.**:

- **2. Excellent interpersonal and written and oral communication skills.**

**3.Knowledge of CRM systems.4. Must have basic knowledge of MsExcel or Ms Word5. Quick Learner & having catchning skills.6.Knowledge of mediation and conflict resolution techniques is preferable**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- What is your current CTC?
- What is your expected CTC?
- Can you join the office quickly?
- Can you commute daily to industrial area phase 2, Chandidgarh

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)



  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities**: - Troubleshoot issues and provide accurate solutions in a timely manner. - Maintain clear and detailed records of customer interactions using CRM systems. - Escalate complex issues to appropriate teams when necessary. - Provide feedback on recurring customer problems to help improve services. - Ensure customer satisfaction and...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Key Responsibilities:Respond promptly and professionally to customer queries via phone, email, live chat, and social media.Troubleshoot issues and provide accurate solutions in a timely manner.Maintain clear and detailed records of customer interactions using CRM systems.Escalate complex issues to appropriate teams when necessary.Provide feedback on...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities**: - **Customer Interaction**: - Provide clear and accurate information regarding products, services, and policies. - Address customer concerns and issues in a friendly, professional, and empathetic manner. - Manage high-volume inquiries while maintaining high-quality service. - **Problem Resolution**: - Troubleshoot and resolve...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities**: - **Customer Assistance**: - Assist customers with product or service issues, troubleshooting, and general questions. - Provide accurate information about products, services, policies, and procedures. - **Problem Resolution**: - Identify and resolve customer issues or concerns efficiently while ensuring a positive experience. -...


  • Chandigarh, Chandigarh, India GNR Global Services Full time ₹ 40,000 - ₹ 60,000 per year

    Role Overview: As a Customer Support Executive, you play a crucial role in our organization by addressing customer inquiries and resolving issues professionally and promptly. This position is based in Chandigarh/Mohali, offering a competitive salary range of 20000 to Key Responsibilities: - Address customer inquiries and resolve issues in a timely and...


  • Chandigarh, Chandigarh, India Millions Kart Pvt. Ltd. Full time

    **Job Title**: Customer Support Executive - E-commerce **Location**: Plot No. 28/9, Near the Porsche Showroom, Industrial Area, Phase-2, Chandigarh - 160002. **Experience**: Freshers **Employment Type**: Full-time / Work from Office **Key Responsibilities**: - Provide accurate information about products, orders, returns, and deliveries. - Ensure timely...


  • Chandigarh, India Tech Next Full time

    Looking for a customer care support executive with 3+ years of experience and can perform below roles and responsibilities: - Handle Inbound and Outbound calling for customer service. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive -...


  • Chandigarh, India TECH MAHINDRA Full time

    Job Role Customer Support executive Requirement - Any Graduate/undergraduate, Diploma 10+2 - Avg communication skills both verbal & Written - comfortable in working from office - Rotational Shifts. Age: - 18-40 yrs Interview timing (walk -Ins ): -9:30-4PM contact Person -Aman Dabral// +91-XXXXXXXXXX **Job Types**: Full-time, Regular /...


  • Chandigarh, India Crestbell Support Private Ltd Full time

    We are Hiring Sales Support Executive - Female Prefer from - ED- Tech Industry Graduate with minimum of 1-3 year of work experience in marketing & sales role or experience in education/services sector preferable. The incumbent will be responsible for: 2. Maintaining overall database 3. Maintaining daily sales reports. 4. Maintain an organized &...


  • Chandigarh, Chandigarh, India Millions Kart Private Limited Full time

    **Urgently hiring for Customer Support Executive for our eCommerce process.** - **(Note - This is a full-time work from office job, freelancers/Part timers do not apply)**_ 1. Processing orders and managing from start to finish update the same in portals. 2. Make calls professionally to provide information about customer orders, products and services,...