Customer Support Executive

10 hours ago


Chandigarh, India Click Labs Full time

**Job Title**: Customer Support Executive - Jugnoo
**Job Location**: Chandigarh

**Job Summary**:
We are looking for a Customer Support Executive who will offer excellent customer service and after-sales support to our clients. To be successful in this role, you should display excellent interpersonal and communication skills.

**Your role & responsibilities**:

- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers

**You Should Have**:

- Good communication skills (Written & Verbal)
- Flexibility in rotational shifts
- Proficiency in MS-Excel

**Qualification**:
Any Graduate

**Compensation**:
10-20k INR

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Yearly bonus

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

**Speak with the employer**
+91 7009815009
- Health insurance



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