Customer Support Executive

19 hours ago

Chandigarh, India Vibcare Pharma Full time

**WORK FROM OFFICE**

**Requirement**

Excellent communication skills

**Languages**

Hindi (preferred)

English (preferred)

**Overview**:
As a Customer Support Executive, you will play a pivotal role in ensuring customer satisfaction and retention by providing exceptional service and support. You will be **responsible for addressing inquiries, resolving issues, and maintaining positive relationships with customers through various channels of communication.** This role requires strong interpersonal skills, problem-solving abilities, and a customer-centric approach.

**Company Description**
Vibcare Pharma is a company committed to providing high quality, affordably priced products to its customers, while maintaining a focus on dedicated customer service. The company emphasizes continual improvement of the quality of its products, processes, and systems in order to meet the changing needs of customers.

**Qualifications**:

- Bachelor’s degree or equivalent work experience.
- Proven experience in customer support or a related field.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and courteous under pressure.
- Proficiency in using customer support software and tools.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Ability to Commute:

- Chandigarh, Chandigarh (required)

Ability to Relocate:

- Chandigarh, Chandigarh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9875920218

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