Customer Support Executive

2 days ago


Chandigarh Chandigarh, India SGK Business Support Services Full time

**Key Responsibilities**:

- Troubleshoot issues and provide accurate solutions in a timely manner.
- Maintain clear and detailed records of customer interactions using CRM systems.
- Escalate complex issues to appropriate teams when necessary.
- Provide feedback on recurring customer problems to help improve services.
- Ensure customer satisfaction and maintain high-quality service standards.
- Meet individual and team performance targets, including response times and resolution rates.

**Requirements**:

- Fluent in English (mandatory), additional languages a bonus
- Previous experience in customer service, support, or a related role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Comfortable using computer systems and CRM software
- Patient, empathetic, and customer-oriented

**Working Hours & Holidays**:

- Standard UK working hours [01:30 PM to 11:30 PM]
- **Holidays**: UK Bank Holidays only

**Benefits**:

- Competitive UK-based salary
- Paid leave in line with UK Bank Holidays

**Job Types**: Full-time, Fresher

Pay: From ₹18,000.00 per month

Work Location: In person

**Speak with the employer**
+91 7814959356



  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Job Title: Customer Support Representative** **Shift Timing**: 3:30 AM to 1:30 PM **Working Days**: 5.5 days per week **Probation Period**: 6 months **Annual Increment**: Yes, based on performance **Cab Provision**: Not provided **Key Responsibilities**: - Resolve customer complaints, issues, and product-related questions. - Maintain detailed and...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    Key Responsibilities:Respond promptly and professionally to customer queries via phone, email, live chat, and social media.Troubleshoot issues and provide accurate solutions in a timely manner.Maintain clear and detailed records of customer interactions using CRM systems.Escalate complex issues to appropriate teams when necessary.Provide feedback on...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities** - **Issue Resolution**: Address and resolve customer complaints, issues, or queries in a professional and empathetic manner, offering suitable solutions or alternatives. - **Product Knowledge**: Stay informed on all product features, updates, and promotions to effectively assist customers. - **Record Keeping**: Accurately document...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities**: - Provide accurate product/service information, troubleshooting guidance, and issue resolution. - Manage customer complaints, offering solutions and alternatives within the company’s policies. - Maintain a deep knowledge of the company's products and services to provide informed assistance. - Process customer orders, returns, and...


  • Chandigarh, Chandigarh, India PAV SOLUTIONS PVT LTD Full time

    **Customer Support Executive - Legal Process (Australian Vehicle Insurance)** **Please go through the profile before applying** **Job Type**: Full-Time | Work from Home **Work Days & Timings**: Monday to Friday | Australian Business Hours **About the Role** We are seeking a detail-oriented and customer-focused **Customer Support Executive** to handle...


  • Chandigarh, Chandigarh, India GNR Global Services Full time

    **Hiring Customer Support Executive** **Campaign**: - Domestic & International BPO **Process**: - Voice & Chat **Location**: - Chandigarh/ Mohali **Salary -23000 to 28000** **Qualification**: - Graduation/ Post graduation Good English skills Rotational shifts Cab facility available **Responsibilities**: - Customer handling through calls or...


  • Chandigarh, Chandigarh, India Millions Kart Pvt. Ltd. Full time

    **Job Title**: Customer Support Executive - E-commerce **Location**: Plot No. 28/9, Near the Porsche Showroom, Industrial Area, Phase-2, Chandigarh - 160002. **Experience**: Freshers **Employment Type**: Full-time / Work from Office **Key Responsibilities**: - Provide accurate information about products, orders, returns, and deliveries. - Ensure timely...


  • Chandigarh, Chandigarh, India Aprailic Full time

    We are currently hiring for **CUSTOMER SUPPORT EXECUTIVE**with a competitive in-hand salary of ₹21,000 - ₹24,000, even for freshers.Eligible for incentives up to ₹9,000 after 90 days5-day working weekRotational shiftsCab facility available We are looking for graduates who have completed their degree in 2021 or later and are fluent in English. If you're...


  • Chandigarh, Chandigarh, India Zopoxo Express Pvt. Ltd. Full time

    We are a fast-growing E-commerce company specializing in online mobile accessories, and we are looking for enthusiastic and dedicated Customer Support Executives to join our operation team. Customer support executive is for supporting and helping the customers in every aspect, and also ensuring smooth order processing and excellent customer experience; via,...


  • Chandigarh, Chandigarh, India TRIGYA INSTITUTE Full time

    **Job Description: Customer Support Executive** **Position**: Customer Support Executive **Department**: Academic Support **Employment Type**: Full-time (with flexible working hours as per role requirement) **Role Objective**: To provide academic and administrative support by coordinating with teachers, students, and parents. This role primarily focuses...