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Customer Support Executive

2 weeks ago


Mumbai, Maharashtra, India Seven Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title: Customer Support Executive

Location: Mumbai

Key Responsibilities:

  • Handle inbound and outbound calls to assist customers and resolve queries effectively
  • Provide accurate information about products or services in a professional manner
  • Follow communication scripts and company guidelines to ensure quality interactions
  • Maintain detailed call logs and update the customer database regularly
  • Achieve daily/weekly/monthly performance targets
  • Coordinate with internal teams to ensure smooth customer support and service delivery

Candidate Requirements:

  • Minimum qualification: 12th Pass / Graduate (any stream)
  • Excellent verbal communication skills in Hindi and English
  • Polite, patient, and confident telephone etiquette
  • Basic computer knowledge (MS Office, CRM tools, etc.)
  • Prior experience in customer support or voice-based roles is a plus (not mandatory)
  • Positive attitude, self-motivated, and target-driven