Customer Support

We have requirement for Banking ProcessRoles and ResponsibilitiesHandle customer inquiries, concerns, and complaints via phone calls in a professional and courteous manner.Resolve customer issues promptly and efficiently while maintaining high levels of customer satisfaction.Maintain accurate records of all interactions with customers using CRM...

Customer Support Executive / Manager — MumbaiPosition Title: Customer Support (Executive / Manager, depending on seniority)Location: Mumbai (onsite / hybrid depending on company policy)Salary Range: ₹30,000 – ₹50,000 per monthExperience Required: 3–7 years in Customer Support / Client ServicingQualification: Bachelor's degree (any discipline)Gender...

Job DescriptionRole & responsibilitiesProvide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up...

What we want to accomplish and why we need you?Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India's AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a...

Providing technical support & responding to incoming queries related to HRM softwareHandling the Tickets related to Technical Issues, ensure that all issues are properly logged, categorising and prioritized. Support End-to-end to Customer Required Candidate profileGood in Communication Preferably have the handle of the HRMS / SaaS Product Support

Profile - Customer SupportLocation - Malad ll Thane Minimum Qualification - 12th + 1yr experience in BPO / Graduate FreshersExperience - BPO Customer Support ExperienceFluent English in speaking is mandatory.Immediate Joiner reuired.Comfortable with US Shift (Night Shift).Drop facility providedCandidates from nearby area will preferred Like Malad, Meera...

Convert leads for the company through telephonic conversationsInitiating sales with potential customers over the phone.Gain a deep understanding of the company's services and find gaps in the customer's lives wherein the company's services fitFoster strong relationships with existing and potential customers by honing the telesales executive skills such as...

SUMMARY Job Opening: International Customer Support RoleOur client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Vikhroli, Mumbai and requires working from the office.Responsibilities:Handle customer inquiries via phone in...

Requirement for Customer Support Executive. Supporting Key Account Executive and Handling DocumentationCoordinating with Customer and Handling Their Queries Regarding Any Issues.

Company DescriptionWelcome to Growing Stars Consulting Private Limited, where your professional journey meets limitless possibilities. We offer tailored services to elevate your career, providing opportunities to work in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm headquartered in Aligarh, India, we are dedicated to being a...