Customer Support Executive
13 hours ago
5 days Working: 2 days rotational shifts and off: Mumbai Location: Work from office
Smooth interview process, Immediate joiners required.
Experience from 0-3 years required in customer support
About the Role:
We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.
Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Address and resolve customer queries, issues, and concerns with empathy and accuracy.
Provide product/service information and support.
Maintain detailed records of customer interactions.
Work effectively in a fast-paced, rotational shift environment.
Skills and Qualifications:
Excellent verbal communication skills in English (additional languages are a plus).
Strong problem-solving and active listening skills.
Ability to work flexible shifts, including weekends and holidays.
A customer-centric attitude and willingness to go the extra mile.
Why Join Us?
Competitive salary and incentives.
A positive, supportive work environment.
Growth and learning opportunities.
If you have a passion for delivering excellent customer service and thrive in a dynamic setting, reach the mentioned Address on time
Immediate joiners Preferred
Interested candidates can share Cvs on or Email -
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