Customer Support Executive

4 days ago

Mumbai, Maharashtra, India Hti Manpower Outsoursing Services Private Limited Full time
Job Description

Description

We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in India. This role is ideal for freshers or entry-level candidates who are eager to start their career in customer service and make a positive impact on customer satisfaction.

Responsibilities

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information regarding products and services to customers.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain customer records and document interactions in the CRM system.
- Collaborate with other departments to ensure customer satisfaction and enhance the customer experience.
- Identify and escalate priority issues to the appropriate team or management.

Skills and Qualifications

- Excellent communication skills in English and Hindi (verbal and written).
- Strong problem-solving skills and ability to think on your feet.
- Basic knowledge of customer service principles and practices.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong attention to detail and organizational skills.

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India HEALTHCELL SERVICES PRIVATE LIMITED Full time

    Company Description HEALTHCELL SERVICES PRIVATE LIMITED is a & health care company based in Mumbai, Maharashtra, India. Role Description This is a full-time on-site role for a Customer Support Executive (Night Shift) located in Mumbai. The Customer Support Executive will be responsible for providing excellent customer service, handling customer inquiries...

  • Customer Support Executive

    3 days ago

    Mumbai, Maharashtra, India Urban Platter Full time

    We are looking for a passionate and energetic Customer Support Executive (Fresher) with excellent communication skills who can assist our customers with queries, orders, and feedback across different platforms (calls, emails, WhatsApp, etc.)Key Responsibilities:Handle customer inquiries professionally and promptly via phone, email, and chat.Assist...

  • Customer Support

    3 days ago

    Mumbai, Maharashtra, India Assignedge Network Private Limited Full time

    Job DescriptionJob Title: Customer Support ExecutiveLocation: Matunga, MumbaiExperience: 25 yearsSalary: 35,000 40,000Job OverviewWe are looking for a proactive and customer-focused individual to join our team as a Customer Support Executive. The ideal candidate will have prior experience in handling customer queries, providing prompt solutions, and ensuring...

  • Customer Support Executive

    4 weeks ago

    Mumbai, Maharashtra, India Abelini Limited Full time

    We are a UK-based online diamond jewellery brand — www.abelini.com — specialising in diamond rings, earrings, and pendants. While our business is focused on the UK market, all operations are efficiently managed from our office in India.We are now looking to hire a Customer Support Executive who will work in a hybrid model (partial in-office, partial...

  • Senior Customer Support Executive

    3 weeks ago

    Mumbai, Maharashtra, India TEBillion Full time

    Job DescriptionCompany DescriptionTEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. Our premier product, TEB Apps, is a business automation and CRM software designed to maximize conversion rates, accelerate growth, and boost revenue.Role DescriptionThis is a full-time, on-site...

  • Customer Support Executive

    1 day ago

    Navi Mumbai, Maharashtra, India navir consulants Full time

    handle incoming customer calls, resolve queries, and provide excellent service support.Experience0 - 1 YearsNo. of Openings15EducationHigher Secondary, Secondary SchoolRoleCustomer Support ExecutiveIndustry TypeIT-Hardware & Networking / IT-Software / Software ServicesGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from...

  • Customer Support Executive

    3 weeks ago

    Mumbai, Maharashtra, India Criniti's Management Services LLP Full time

    Job Title: Junior Customer Support ExecutiveJob Type: Full-time We seek a dynamic and customer-oriented individual to join our call centre team. As an inbound call centre candidate, you will handle incoming customer calls, answer queries, and ensure customer satisfaction with our products and services.About Our Client: Our client is a renowned restaurant...

  • Customer Support Executive

    1 week ago

    Mumbai, Maharashtra, India Criniti's Management Services LLP Full time

    Job Title: Junior Customer Support Executive Job Type: Full-time We seek a dynamic and customer-oriented individual to join our call centre team. As an inbound call centre candidate, you will handle incoming customer calls, answer queries, and ensure customer satisfaction with our products and services. About Our Client: Our client is a renowned...

  • Customer Support

    3 weeks ago

    Mumbai, Maharashtra, India CIEL HR Full time

    Role Customer Support Email and Chat Support Experience 1-6 YearsLocation Mumbai AndheriNotice Period Immediate to 30 DaysAbout your role You have exceptional organisational and time management skills the ability to perform smoothly and consistently in a fast-paced environment You are a detail-oriented perfectionist who loves to take on a complex...

  • Customer Support Representative

    2 days ago

    Mumbai, Maharashtra, India Foxtale Full time

    Job Description – CRM Executive / Sr. Executive (Chat Support)Location: Mumbai (Andheri East, MIDC)Department: Customer Experience (CX)Employment Type: Full-timeRole OverviewWe're looking for CRM Executives / Sr. Executives (Chat Support) who are quick, empathetic, and solution-driven. You'll be the first touchpoint for customers across chat platforms,...