
Customer Relationship Manager
1 week ago
Job Title: Customer Relationship Manager
Location: Asaf Ali Road, Delhi, Near New Delhi Metro Station
About the Role:
We are looking for a detail-oriented and soft-spoken individual to join our team as a Client Support Executive and data entry person. This role combines client communication with documentation and Excel skills to ensure smooth operations from order to delivery.
Key Responsibilities:
- Prepare and send quotations to clients over email.
- Share dispatch details and test certificates with clients.
- Call clients for delivery follow-ups ("Has the material reached you?"), etc,
- Maintain and update multiple Excel trackers, including Order-to-Delivery and Customer Follow-Up sheets, Which client has given the G.P., Etc 5-6 Sheets
- Ensure client servicing is done with patience, politeness, and respect.
Requirements:
- Proficiency in Microsoft Excel ( formatting, and data entry).
- Good Soft Speaking & Respectful communication skills
- Prior experience in client servicing
- Excel Knowledge & good data entry speed
Job Types: Full-time, Permanent
Pay: ₹11, ₹25,000.00 per month
Work Location: In person
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