Quality Manager Calls and Data- US Shift

Role Overview:We are seeking a detail-oriented and analytical Quality Analyst to ensure the highest standards in both call quality monitoring and data quality auditing across multiple departments. The role involves auditing Appointment Generation (AG) calls for performance, compliance, and professionalism, as well as verifying the accuracy, consistency, and...

Roles & Responsibilities : Data Quality, Modelling & Design Thinking Lead, mentor, and inspire a team of data analysts and engineers, fostering a collaborative, innovative, and high-performance culture. Oversee the design, implementation, and continuous improvement of data quality models using SAP MDG, Azure, and Power Platform technologies. Guide the team...

OverviewThis is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to...

Job description Company Website- FITTR Job Title- Quality Analyst for Customer Support Job Location- Pune Seniority Level- Individual Contributor Range Of Experience- 2 to 5 years Job Summary: Write the Job Summary on what this role would be doing, this is direct summary of Top Role Activities. Include details on the department and its vision We are...

Daily Responsibilities-● Monitor and evaluate customer interactions (emails, calls, chats) to assess the quality of service provided by CRM representatives.● Identify areas of improvement in customer interactions, adherence to processes, and data accuracy.● Provide constructive feedback to CRM representatives based on evaluation results.● Collaborate...

Job PurposeWe are seeking a highly motivated individual to drive the creation of this team. The Service of Manager will be responsible for hiring, training, and leading this new team to operational success. This includes ongoing day-to-day management of the teams activities, as well as participation in calls and meetings with ICE management in the US.A...

Roles & Responsibilities:Monitor calls of AR Callers and provide feedback to improve call quality, communication skills, and adherence to processes.Identify training needs and assist in conducting refresher sessions for AR callers.Ensure compliance with quality standards, client guidelines, and HIPAA regulations.Analyze call data and prepare...

Job Description:We are hiring an experienced US Accounting Supervisor to join our team in Pune. The ideal candidate must have a strong background in US GAAP, Accounts Payable/Receivable, Reconciliation, and overall accounting operations for US clients.Key Responsibilities:Supervise day-to-day accounting activities related to US operationsHandle month-end...

Job DescriptionRole & responsibilitiesDrive continuous improvement program across processes. Undertake detailed process improvement studies and up skills the team members.- Provide Training and Quality support, development of metrics and dashboards in line with customer requirements- Design overall framework of learning development for associates across...

Assistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...