Manager, Mortgage Data Operations

3 days ago

Pune, Maharashtra, India ICE Data Services Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Job Purpose

We are seeking a highly motivated individual to drive the creation of this team. The Service of Manager will be responsible for hiring, training, and leading this new team to operational success. This includes ongoing day-to-day management of the teams activities, as well as participation in calls and meetings with ICE management in the US.

A background in financial services (specifically mortgages and lending) is required along with operational experience.

Responsibilities

  • Hire, train, and manage a team providing technology-enabled services to US based mortgage companies.
  • Oversee the activities of the team and optimize their performance daily.
  • Act as escalation point for the Team Leader/Asst. Manager to overcome any obstacles to service delivery.
  • Ensure that Data Security is maintained.
  • Document standard operating procedures (SOPs) for the team and hold employees accountable for following SOPs.
  • Track and document each employees time spent on each mortgage folder.
  • Work closely with the ICE Data Services team to identify and correct Learnset anomalies.
  • Prepare operational status reports and dashboards for ICE upper management in the US.
  • Demonstrate strong follow-through and consistently keep commitments to customers and employee.
  • Oversees large team or area of the business; manage client communication; performs complex work and develops business plans, processes and policies.
  • Focus is on client delivery, process management, business planning.
  • Manage one or more business planning areas, such as capacity planning, client onboarding, cost estimating and responding to new demands.
  • Manage one or more core functional areas such as quality, productivity and utilization management.
  • Co-ordinate and or manage inter department projects.
  • Manage social and communication related initiatives.
  • Participate in managing client delivery.

Knowledge and Experience

  • Bachelors degree or academic equivalent
  • 6+ or more years of experience in the mortgage lending or financial services market
  • 2+ years of experience managing a small- or mid-sized BPO/kpo team.
  • Strong written and verbal communication skills
  • Strong problem solving and decision-making skills.
  • Excellent time management and organizational skills
  • Ability to work efficiently and independently.
  • Ability to work under pressure and time constraints, handling multiple tasks simultaneously.
  • Initiative and strong sense of ownership
  • Proven ability to create and maintain strong customer relationships.
  • Must be comfortable communicating with both technical and non-technical audiences.

Preferred

  • Broad understanding of cloud technologies
  • Proficiency with Microsoft Office (Excel and Word) and Microsoft Windows
  • Ability to document standard procedures and effectively train and motivate employees.
  • Expert level knowledge.

  • Team Lead, Mortgage Data Operations

    3 days ago

    Pune, Maharashtra, India ICE Data Services Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job PurposeICE is the leading cloud-based platform provider for the mortgage finance industry. ICE solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality, and efficiency.The Team Lead interfaces with the teams to understand the solution...

  • Mortgage Operations Executive

    2 weeks ago

    Pune, Maharashtra, India beBeeMortgageOperations Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Mortgage Operations ExecutiveAs a Mortgage Operations Executive, you will be responsible for overseeing the end-to-end processing of mortgage loan applications. This involves managing and developing a team to ensure efficient, accurate, and compliant processing of loan files.Key Responsibilities:Lead and manage a team of Loan...

  • U.K Mortgage Operations Specialist

    1 week ago

    Pune, Maharashtra, India beBeeMortgageUnderwriter Full time ₹ 80,00,000 - ₹ 1,20,00,000

    U.K Mortgage Underwriter RoleJob Title: U.K. Mortgage Underwriter.We are seeking a skilled professional with expertise in mortgage underwriting, focusing on the 4 C's (Credit, Capacity, Collateral, and Capital). The ideal candidate will have experience in risk assessment, income calculations, and property evaluation, ensuring compliance with underwriting...

  • Team Leader – US Mortgage Operations

    5 days ago

    Pune, Maharashtra, India Client of Clastech Solutions & Services Pvt. Ltd. Full time US$ 9,00,000 - US$ 12,00,000 per year

    Position Title: Team Leader – US Mortgage OperationsLocation: Pune (Purely Work From Office)Work Hours: US Shift (India Night Shifts)Experience Required: 7–10 years in US Mortgage Operations with at least 2 years in a Team Leader/People Management roleAbout the RoleWe are seeking a highly skilled and experienced Team Leader – US Mortgage Operations to...

  • Mortgage Operations Director

    1 week ago

    Pune, Maharashtra, India beBeeLeadership Full time ₹ 9,37,500 - ₹ 15,62,500

    Job Title: Loan Processing ManagerIn this leadership role, you will lead a team of loan coordinators/processors and be responsible for ensuring efficient, accurate, and compliant processing of mortgage loan applications.Key Responsibilities:Team Leadership & Management:Lead, mentor, and motivate a team of loan coordinators/processors.Conduct regular...

  • Chief Mortgage Operations Manager

    7 days ago

    Pune, Maharashtra, India beBeeMortgage Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Loan Coordinator/ProcessorOverview:The Loan Coordinator/Processor plays a pivotal role in steering mortgage applications through the initial stages of processing.This professional is responsible for meticulously verifying borrower documentation, coordinating with third parties, and ensuring the loan file is complete and ready for underwriting, all...

  • International Mortgage Process Manager

    1 week ago

    Pune, Maharashtra, India beBeeMortgage Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    International Mortgage Process Manager JobWe are seeking an experienced International Mortgage Process Manager to join our team.Job Description:The successful candidate will be responsible for managing the entire mortgage process from application to closing, with a focus on international transactions. This includes coordinating with cross-functional teams,...

  • Mortgage Underwriter

    3 weeks ago

    Pune, Maharashtra, India TalentBridge Full time

    Position: US Mortgage Underwriter (Residential) Position Overview: Shared Services function leverages the 'shared' delivery model to provide operations delivery to Business Unites across the organization. The goal of the Shared Services division is to provide central operations solutions to Business Units across the Commercial and Residential Mortgages...

  • Senior Mortgage Data Engineer

    14 hours ago

    Pune, Maharashtra, India beBeeMortgage Full time ₹ 15,00,000 - ₹ 28,00,000

    Job OverviewWe are seeking a highly skilled Data Analytics Engineer to join our team. The ideal candidate will have experience in analyzing US mortgage and residential real estate data, as well as strong exploratory data analysis skills in SQL and at least one of R, Python, or JavaScript.Key ResponsibilitiesCollaborate with engineers, subject matter experts,...

  • U.K Mortgage Underwriter

    5 days ago

    Pune, Maharashtra, India Selections HR Services Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: U.K. Mortgage UnderwriterClient: One of the Top MNCsWe are seeking a skilled U.K Mortgage Underwriter with expertise in the 4 C's of underwriting (Credit, Capacity, Collateral, and Capital). The ideal candidate will have experience in risk assessment, income calculations, and property evaluation, ensuring compliance with underwriting guidelines...