Front Office Manager
6 days ago
UnlockLife | Front Office Manager (Community & Sales) Location: Ahmedabad Type: Full-time, on-site (6-day week, weekday off) About UnlockLife UnlockLife is Ahmedabad's first recreational club designed exclusively for seniors. We organize engaging, meaningful activities—both online and offline—to help seniors stay socially active, mentally sharp, and emotionally fulfilled. Our mission is simple: to ensure no senior lives a 'locked life.' Visit us: Try our app: Follow us: @unlocklifetoday About the Founders Rachita Pandya – ISB alumnus with 13 years of product leadership across Gojek (Indonesia), Glovo (Spain), and InMobi (China). LinkedIn: Sameer Gandhi – IIT Delhi & IIM Ahmedabad alumnus with 17 years in business and product leadership at BlueStone, Rapido, and Circles.Life (Singapore). LinkedIn: Role Overview As Front Office Manager, you'll be the face of UnlockLife. You'll handle walk-ins, calls, and inquiries with warmth and professionalism—turning curiosity into genuine connections and leads into loyal members. You'll create a welcoming, high-energy environment that reflects UnlockLife's community spirit. Key Responsibilities Lead Handling: Greet, engage, and assist all walk-ins and callers. Understtand their interests, introduce UnlockLife offerings, and guide them through membership options.
• Conversions: Conduct personalized follow-ups with leads to convert them into potential new members.
• Community Relations: Foster meaningful interactions with existing members, ensuring they feel heard, valued, and at home.
• Operations & Coordination: Oversee daily front-desk operations including attendance logs, event coordination, visitor tracking, and vendor interactions.
• Communication & Presentation: Draft and deliver crisp, friendly communication across WhatsApp, phone, and email while maintaining UnlockLife's warm tone. Qualifications
• Strong command over English, Hindi, and Gujarati
• Prior experience in hospitality, front office, or sales
• Naturally good at conversation and relationship-building
• Excellent communication and interpersonal skills
• Confident with follow-ups and on-the-spot sales communication
• Fast executor—turns plans into action quickly Must-Haves
• Genuine love for working with seniors
• Friendly, approachable, and patient personality
• High sense of ownership and accountability
• Passionate about building a joyful community Perks
• Work directly with the founders and creative team
• Be part of a purpose-driven organization improving senior lives
• Front-row experience in community building and event management To Apply: Send your resume to
Job Types: Full-time, Fresher
Pay: ₹25, ₹40,000.00 per month
Benefits:
- Commuter assistance
- Paid sick time
- Paid time off
Work Location: In person
Speak with the employer
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