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Front Desk Executive
2 weeks ago
Job Description:
Key Responsibilities:
- Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
- Ensure all Brand Standards are upheld at the front desk and throughout the studio.
- Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
- Oversee guest relations and front office staff, maintaining a positive and professional environment.
- Compile and report on front desk statistics and performance metrics.
- Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
- Create efficient work schedules for front office staff to ensure smooth daily operations.
- Proven track record of lead generation/ pre sales & target achievement.
- Excellent communication skills in English, Hindi, and a regional language (specific to the location).
- Strong telephone etiquette and client handling abilities.
- Knowledge of routine operations management.
- Highly motivated and results-driven, with a focus on achieving targets.
- Comfortable working in a target-based role.
- Exceptional client management and relationship-building skills.
- Presentable, professional, and well-groomed appearance.
Pay: ₹25,000.00 - ₹45,000.00 per month
Schedule:
- Day shift
**Experience**:
- Front desk: 4 years (required)
**Language**:
- English (required)
Work Location: In person
