Customer Relationship Manager

5 hours ago


Delhi, Delhi, India 5da3a97d-fed2-448d-b9bb-10edf4c16f90 Full time ₹ 2,16,000 - ₹ 2,40,000 per year

Customer Relationship Manager(CRM)

Experience- 2 to 3 years

Salary- 18k to 20k

location: Samaypurbadli.

Key Responsibilities:

  • Conduct daily cold calling and follow-ups with leads and existing customers.

  • Assign qualified leads to the field sales team and ensure timely follow-ups.

  • Coordinate between clients, sales, and installation teams for smooth order flow.

  • Manage the entire customer journey from sales initiation to closure.

  • Maintain records, update CRM, and track payment status.

  • Provide support for client feedback, issues, and post-sales assistance.

  • Maintain a polite, empathetic, and professional communication style with clients.

Requirements:

  • Good communication and interpersonal skills.

  • Ability to handle customer queries calmly and professionally.

  • Strong follow-up discipline and coordination skills.

  • Basic computer knowledge (CRM tools, MS Office, WhatsApp communication).- Empathetic and customer-first approach.

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per month

Application Question(s):

  • Are you comfortable for samaypur badli location?
  • what is your current salary?
  • what is your expected salary?
  • what is your notice period?
  • what is your location?

Work Location: In person


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