Branch Operations Manager

3 days ago

Mumbai, Maharashtra, India JOBSFORTRAVEL Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Currently we have an urgent and excellent opening for Branch Manager profile with reputed Car Rental and Hospitality sector for Mumbai location.

Position: Branch Manager

Division: CRD Department : Operations

Location: Mumbai Job Type : Full Time

No. of Relevant Experience : Years

Role Description

Branch Manager - CRD is responsible for

Operations

  • Ensure maintenance of quality of service, customer satisfaction and effective service recovery
  • Coordinate and integrate all functions and services in the location.
  • Implement systems for smooth operation and monitor operational efficiency of the branch.
  • Handle crisis situation.
  • Liaison / maintain PR with clients, suppliers, associates, Govt. Bodies, Appropriate Authorities etc.

Fleet Management

  • Ensure fleet administration pertaining to vehicle operation is done as per company standards and policies.
  • Monitor proper fleet allocation to clients as per the requirement.
  • Ensure fleet has required accessories as per company framework.
  • Maintain a proper ration of chauffeurs to fleet.

Sales & Servicing

  • Develop new clients and increase business from existing clients to meet budgeted figures.
  • Collate and analyze market and performance information (MIS in the prescribed format).
  • Achieve the set targets (budget)
  • Handle major complaints.

Finances

  • Prepare annual budget for the branch.
  • Monitor fund flow management and practice expense control as per norm.
  • Monitor receivable as per norm.
  • Ensure statutory compliance.
  • Ensure report back /MIS with analysis is sent to Corporate office.

HR & Administrative

  • Monitor overall branch administration for branch efficiency
  • Ensure that the Customer Service and Drivers team is adequately staffed with competent, motivated and trained professionals to ensure effectiveness of the customer service function
  • Appraisal of the team to monitor their performance.
  • Ensure implementation and monitor statutory compliance
  • Maintain ISO standards as per quality assurance work manual
  • Management of contractual employees

Competencies:

  • System and quality orientation
  • Market, industry and trade knowledge
  • Commercial acumen
  • Leadership and people management
  • Resource control and administration

Educational Qualification:

  • Graduate / Hotel Management
  • MBA in Marketing or Finance

Experience:

Minimum 10-15 years in the trade, of which 5 - 7 years should be as a branch head in a reputed car rental company.

  • Branch Operations Manager

    5 days ago

    Mumbai, Maharashtra, India beBeeoperations Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: Branch Operations Manager\">Description:\

  • Branch Manager

    3 days ago

    Mumbai, Maharashtra, India Quotient Consultancy Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Leading Bank Hiring Branch ManagerMUMBAIInterested please call MAHEK and drop CV at The candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities. In addition to reporting all financial and operations information to company management, this candidate is responsible for hiring, training, and...

  • Branch Manager

    3 weeks ago

    Mumbai, Maharashtra, India Quotient Consultancy Full time

    Leading Bank Hiring Branch ManagerMUMBAIInterested please call MAHEK 9137263337 and drop CV at quotientconsultancy@gmail.comThe candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities. In addition to reporting all financial and operations information to company management, this candidate...

  • Branch Manager

    6 days ago

    Mumbai, Maharashtra, India Quotient Consultancy Full time

    Leading Bank Hiring Branch Manager MUMBAI Interested please call MAHEK and drop CV at The candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities. In addition to reporting all financial and operations information to company management, this candidate is responsible for hiring,...

  • Branch Manager

    3 days ago

    Mumbai, Maharashtra, India Multicon Group Full time US$ 9,00,000 - US$ 12,00,000 per year

    The Branch Manager will be responsible for leading and overseeing the Multimoney Forex business at the Mumbai branch.This role requires a hands-on leader to drive business growth, manage day-to-day operations, optimize performance, and ensure profitability.The Branch Manager will be responsible for the entire area business portfolio, including P&L...

  • Assistant Branch Manager/ Branch Manager

    5 days ago

    Mumbai, Maharashtra, India Rentokil Initial Full time

    About Rentokil PCIRentokil PCI is the leading pest control service provider in India A Rentokil Initial brand Rentokil PCI was formed in 2017 through a joint venture JV between Pest Control India the number one pest control company in India and Rentokil the world s leading pest control brand Rentokil PCI aims to set new standards for customer service...

  • Branch Manager

    3 weeks ago

    Mumbai, Maharashtra, India upGrad Rekrut Full time

    Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with bank policies and regulations. They drive business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services. They also focus on building...

  • Branch Manager

    1 week ago

    Mumbai, Maharashtra, India upGrad Rekrut Full time

    Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with

  • Branch Manager

    2 weeks ago

    Mumbai, Maharashtra, India upGrad Rekrut Full time

    Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with

  • Branch Manager

    7 days ago

    Mumbai, Maharashtra, India Large Financial Services Company Full time

    Job Title: Branch Manager – Agency ChannelLocation: [Gurgaon, Mumbai]-ONLY LOCAL CANDIDATES WITH LOCAL MARKET EXP, NO RELOCATION PLEASE. CANDIDATES FROM LIFE INSURANCE INDUSTRY WILL GET PREFERENCE.Industry: MNC Life InsuranceReports To: Cluster ManagerCTC: Up to 15 LPAJob Purpose:The Branch Manager – Agency Channel will be responsible for leading and...