Branch Operations Manager

7 days ago

Mumbai, Maharashtra, India JOBSFORTRAVEL Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Currently we have an urgent and excellent opening for Branch Manager profile with reputed Car Rental and Hospitality sector for Mumbai location.

Position: Branch Manager

Division: CRD Department : Operations

Location: Mumbai Job Type : Full Time

No. of Relevant Experience : Years

Role Description

Branch Manager - CRD is responsible for

Operations

  • Ensure maintenance of quality of service, customer satisfaction and effective service recovery
  • Coordinate and integrate all functions and services in the location.
  • Implement systems for smooth operation and monitor operational efficiency of the branch.
  • Handle crisis situation.
  • Liaison / maintain PR with clients, suppliers, associates, Govt. Bodies, Appropriate Authorities etc.

Fleet Management

  • Ensure fleet administration pertaining to vehicle operation is done as per company standards and policies.
  • Monitor proper fleet allocation to clients as per the requirement.
  • Ensure fleet has required accessories as per company framework.
  • Maintain a proper ration of chauffeurs to fleet.

Sales & Servicing

  • Develop new clients and increase business from existing clients to meet budgeted figures.
  • Collate and analyze market and performance information (MIS in the prescribed format).
  • Achieve the set targets (budget)
  • Handle major complaints.

Finances

  • Prepare annual budget for the branch.
  • Monitor fund flow management and practice expense control as per norm.
  • Monitor receivable as per norm.
  • Ensure statutory compliance.
  • Ensure report back /MIS with analysis is sent to Corporate office.

HR & Administrative

  • Monitor overall branch administration for branch efficiency
  • Ensure that the Customer Service and Drivers team is adequately staffed with competent, motivated and trained professionals to ensure effectiveness of the customer service function
  • Appraisal of the team to monitor their performance.
  • Ensure implementation and monitor statutory compliance
  • Maintain ISO standards as per quality assurance work manual
  • Management of contractual employees

Competencies:

  • System and quality orientation
  • Market, industry and trade knowledge
  • Commercial acumen
  • Leadership and people management
  • Resource control and administration

Educational Qualification:

  • Graduate / Hotel Management
  • MBA in Marketing or Finance

Experience:

Minimum 10-15 years in the trade, of which 5 - 7 years should be as a branch head in a reputed car rental company.

  • Branch Operations Manager

    7 days ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time

    Branch Operations Manager-BRANCH BANKING-Service We are looking for a proactive and detail-oriented Branch Operations Manager to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have...

  • Branch Manager

    5 days ago

    Mumbai, Maharashtra, India Quotient Consultancy Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Leading Bank Hiring Branch ManagerMUMBAIInterested please call MAHEK and drop CV at The candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities. In addition to reporting all financial and operations information to company management, this candidate is responsible for hiring, training, and...

  • Branch Manager

    7 days ago

    Navi Mumbai, Maharashtra, India Okyanus Aqua Tech Pvt. Ltd. Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Waterproofing Products (B2B & B2C)Reports to: Regional/Head OfficeJob Summary:The Branch Manager will be responsible for overseeing the overall operations, sales, and profitability of the branch. The role requires strong leadership, sales acumen, and operational management skills to grow the waterproofing products business in both B2B (dealers, contractors,...

  • Branch Manager

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra upGrad Rekrut Full time

    Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with bank policies and regulations. They drive business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services. They also focus on building...

  • Branch Manager

    3 days ago

    Navi Mumbai, Maharashtra, India Sidhveda Hr Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role SummaryThe Branch Manager Operations serves as the overall head and Brand Ambassador for the assigned branch. This leadership role is accountable for the entire spectrum of branch activities, ensuring operational efficiency, compliance, profitable sales growth, and successful execution of Installation, Maintenance, and Modernization projects. The...

  • Branch Manager

    5 days ago

    Mumbai, Maharashtra, India Workassist Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Work Level: Senior LeadershipCore: Communication Skills, Result Driven, Problem Solving, ResponsibleLeadership: Coaching & development Next generation Leadership, Delivering ResultsIndustry Type: BankingFunction: Branch ManagerKey Skills: Branch Manager,Branch Banking,Retail Banking,CASA Sales,Team HandlingEducation: PG/ MasterNote: This is a requirement for...

  • Branch Manager

    7 days ago

    Mumbai, Maharashtra, India Cynosure Corporate Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Summary:We are seeking a highly motivated and experienced Branch Manager who holds a valid Customs G Card to oversee branch operations, with a particular focus on customs clearance and regulatory compliance. This role combines leadership responsibilities with deep knowledge of customs procedures to ensure smooth, efficient, and compliant import/export...

  • Branch Operations and Service Manager, Custome Service Manager/Officer

    2 weeks ago

    Mumbai, Maharashtra, India Dream Solution Indore Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesJob Responsibilities Financial Responsibilities Assist the Branch Head in attaining/ exceeding the set targets of the Branch. Unusual transactions to be monitored on daily basis and followed up to ensure timely regularization. Management of expenses of branches, ensure branch/ ATM lease deed, agreements (AMCs) and vendor payments are...

  • Branch Manager

    2 weeks ago

    Mumbai, Maharashtra, India Mahindra Insurance Brokers Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    As a Branch Manager at Mahindra Insurance Brokers Ltd. (MIBL), located in Navi Mumbai, your role involves overseeing daily operations, managing branch staff performance, and ensuring compliance with company policies. Your responsibilities will include developing business strategies, achieving sales targets, maintaining customer relationships, supervising...

  • Branch Manager

    7 days ago

    Navi Mumbai, Maharashtra, India Talent Hired-the Job Store Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Key Responsibilities:Manage all operational aspects of the branch, including sales planning, member relations, HR, administration, and cost control in alignment with organizational objectives.Plan monthly targets and efficiently distribute them among teams and individuals based on productivity, capability, and quality.Assess local market conditions to...