Service Coordinator

2 weeks ago

Gurgaon, Haryana, India Static Systems Electronics Private Limites Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Summary:

The Service Coordinator is responsible for managing and streamlining communication between clients, the sales team, and the service department to ensure smooth execution of work. This role involves timely follow-ups, gathering feedback, and working towards improving customer satisfaction while maximizing operational efficiency.

Key Responsibilities:

  • Coordinate with clients to understand their requirements regarding products and services.
  • Ensure timely follow-up with customers on service-related matters.
  • Collect, document, and analyze client feedback, and work with the relevant teams to address concerns.
  • Collaborate with the sales team to ensure a seamless transition from sales to service.
  • Monitor and track service requests, ensuring deadlines and quality standards are met.
  • Maintain updated records of client interactions, service requests, and follow-up actions.
  • Support in achieving high levels of customer satisfaction and operational output.

Qualifications & Skills:

  • Bachelor's degree or equivalent experience in customer service, coordination, or a related field.
  • Strong communication and interpersonal skills.
  • Proficiency in MS Office and CRM software.
  • Ability to multitask, prioritize, and manage time effectively.
  • Problem-solving skills and customer-oriented mindset.

Experience:

  • 1–3 years of experience in service coordination, customer service, or a related role (preferred).

Job Type: Full-time

Pay: From ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Ability to commute/relocate:

  • Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Customer service: 2 years (Required)

Location:

  • Gurugram, Haryana (Required)

Work Location: In person

  • Associate Coordinator

    7 days ago

    Gurgaon, Haryana, India EXL Service Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Associate Coordinator- PMO We're Hiring Associate Coordinator- PMO Apply if you're looking to grow your career in recruitment & coordination and work closely with PMO & senior leadership We are looking for Immediate Joiners What you'll do: Manage hiring needs & open requisitions Coordinate with recruiters, managers & leadership ...

  • Service Coordinator

    1 week ago

    Gurgaon, Haryana, India Jaggi Brothers Full time ₹ 48,00,000 - ₹ 72,00,000 per year

    Company DescriptionJaggi Brothers is an Indian company specializing in various ophthalmic equipment. Over the years, we have built a strong reputation among our clients for offering excellent quality, competitive pricing, and exceptional after-sales support. We are dedicated to advancing eye care technology and aspire to be one of the best-managed ophthalmic...

  • Coordinator, Client Services

    4 weeks ago

    Gurgaon, Haryana, India Cendyn Full time

    Job Purpose The Coordinator provides day to day support to the assigned client services team in ensuring day to day account and client servicing operations are executed efficiently and seamlessly Responsibilities Essential Functions Campaign management Take ownership of monthly or ongoing recurring tasks to properly execute maintain clients campaign...

  • Service Request Coordinator

    1 week ago

    Gurgaon, Haryana, India BT Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Why this job matters The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting customer needs to ensure the highest levels of customer satisfaction and that expectations are met and surpassed with some supervision. What you'll be doing 1. Assists teams in standards delivery, revenue growth and the...

  • Event Coordinator

    1 day ago

    Gurgaon, Haryana, India Wroffy Technologies Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionFounded in 2017, Wroffy Technologies Private Limited is a digital marketplace for IT services and solutions, catering to businesses worldwide. As a one-stop destination for business requirements, Wroffy specializes in workstations, software, and marketing solutions. We focus on addressing the IT service and digital transformation needs of...

  • Freight Coordinator

    7 days ago

    Gurgaon, Haryana, India Nav Logistics Inc Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe are a non-asset based 3PL logistics provider specializing in transportation management and freight brokerage. Utilizing state-of-the-art technology, we coordinate, manage, and track shipments from origin to destination. With comprehensive operations across the US, we deliver best-in-class customer service and support. Our sales force...

  • Project Coordinator

    5 days ago

    Gurgaon, Haryana, India BigStep Technologies Pvt Ltd Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About the RoleWe are seeking an experienced Project Coordinator with a strong background in IT services to lead and deliver technology projects successfully. The ideal candidate will have proven experience in managing end-to-end project lifecycles, coordinating cross-functional teams, and ensuring projects are delivered on time, within scope, and within...

  • Sales Coordinator

    2 weeks ago

    Gurgaon, Haryana, India GWC Networks Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionGWC Networks ) is a technology company specializing in Cybersecurity, Network Monitoring, and IT Observability. We provide secure and scalable solutions for digital enterprises, with services covering design, deployment, and operations to ensure resilience and compliance. Our key offerings include threat management, Perimeter Security,...

  • Transport Coordinator

    3 days ago

    Gurgaon, Haryana, India KONASTH TRAVELS PRIVATE LIMITED Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionKONASTH TRAVELS PRIVATE LIMITED is a transportation, trucking, and railroad company based in Gurgaon, Haryana, India. The company operates out of UG-228/F, ANSAL SUSHANT AECADE SUSHANT LOK-1, providing a variety of transportation services. The company is dedicated to effective and efficient transportation management and aims to deliver...

  • Project Coordinator

    7 days ago

    Gurgaon, Haryana, India EMB Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Who Are WeEMB Global (EMB) is Asia's largest B2B managed marketplace for digital services, serving clients globally across three core categories: IT Development, Marketing, and Resource Augmentation. We are backed by top global investors including Alphawave Global, DST Global, Chiratae, and Tanglin and we raised $25Mn as part of series A.We are the one-stop...