Current jobs related to Customer Success Executive - Panchpakhadi Thane Maharashtra - YES Germany Mumbai

  • Customer Success Executive

    2 weeks ago

    Pune, Maharashtra, India Finastra USA Corporation Full time

    **Responsibilities**: We are seeking a dynamic and results-driven Customer Success Executive, as part of our Sales and Customer Success organization. The Treasury and Capital Markets Business Unit has some of the biggest and most complex financial services organizations in the world and ensuring we have mutually beneficial is critical to our long term...

  • Customer Success Executive

    1 week ago

    Mumbai, Maharashtra, India Vitrina Full time

    We are seeking a proactive Customer Success Executive to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide them in using our platform effectively. This role requires collaboration with product and data teams to enhance the customer experience....

  • Customer Success Executive

    6 days ago

    Mumbai, Maharashtra, India Vitrina AI Full time

    **Job Title**: Customer Success Executive (Media & Technology) **Location**: Mumbai **Job Type**: Full-time **Job Overview**: We are seeking a proactive **Customer Success Executive** to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide...

  • Customer Success Executive

    2 weeks ago

    Mumbai, Maharashtra, India Elite Corporate Solutions Private Limited Full time

    **Job Title**: Customer Success Executive **Location**: Mumbai **Experience**: 2-3 years (Customer Success) **Type**: Full-Time **Job Summary** **Key Responsibilities** - Guide new customers through the onboarding process, ensuring smooth adoption of products/services. - Develop and maintain strong customer relationships, understanding their goals and...

  • Customer Success Executive

    2 weeks ago

    Mumbai, Maharashtra, India Uffizio Full time

    Position Overview: As a Customer Success Executive(CSE) at Uffizio, you will be responsible for ensuring that our customers get the most out of our platform. Your role will focus on driving customer satisfaction, ensuring retention, and identifying opportunities for upselling and cross-selling. You will be a strategic advisor, helping customers unlock...

  • Customer Success Executive

    2 weeks ago

    Baner, Pune, Maharashtra, India leadrat Full time

    **Greetings from leadrat!** We are thrilled to announce an exciting career opportunity at leadrat, a pioneering SaaS CRM tool developed by Dhinwa Solutions Private Limited. Our innovative product is revolutionizing the real estate industry by integrating intelligence and business growth solutions. We are actively seeking dynamic and motivated Customer...

  • Customer Success Executive

    2 days ago

    Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Customer Success Executive** Roles & Responsibilities: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...

  • Customer Success Executive

    2 days ago

    Pune, Maharashtra, India ESP Global Services Full time

    **About the Job**: As a Customer Success Executive, you will be a critical member of the customer success team, focusing on ensuring customer satisfaction, retention, and the successful delivery of services. You will work closely with the Customer Success Manager (CSM) to support daily operations, resolve customer issues quickly, and drive improvements in...

  • Customer Success Executive

    4 days ago

    Seminary Hills, Nagpur, Maharashtra, India Choira Musictech Full time ₹ 4,00,000 - ₹ 4,50,000 per year

    About Us:Choira Musictech is an innovative music technology startup at the forefront of combining music, AI, and digital experiences. We are looking for a dynamic Customer Success Executive to help grow our client base, generate high-quality leads, and build strong, lasting relationships.Role Overview: The Customer Success Executive will be responsible for...

  • Customer Success Executive

    2 weeks ago

    Baner, Pune, Maharashtra, India leadrat Full time

    **About LeadRat** **LeadRat, a flagship SaaS product of Dhinwa Solutions**, is a fast-growing CRM solution for the real estate industry. With offices in Bengaluru, Pune, Gurugram, and Dubai, we're expanding globally and looking for dynamic individuals to join our team. We're poised for exponential growth and aim to establish a presence in new countries and...

Customer Success Executive

2 weeks ago

Panchpakhadi Thane Maharashtra, India YES Germany Mumbai Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Position Overview:

As a Student Success Specialist at Yes Germany, you will play a crucial role in ensuring exceptional service delivery to students seeking educational opportunities abroad. Your responsibilities will encompass a range of tasks, including addressing student inquiries, providing information on programs, resolving issues, and contributing to overall student satisfaction. You will work closely with the Customer Service team, collaborating with Team Leads, Managers, and Higher Management to achieve performance goals and deliver a positive student experience.

Key Responsibilities:

  • Student Support:
  • Respond promptly and courteously to student inquiries through various communication channels, including phone, email, and chat.
  • Provide accurate and comprehensive information about educational programs, application processes, and related services.
  • Issue Resolution:
  • Effectively identify and resolve student issues, escalating when necessary to ensure timely resolution.
  • Collaborate with other departments to address complex student queries and concerns.
  • Student Engagement:
  • Proactively engage with students throughout their educational journey to ensure a positive and supportive experience.
  • Conduct follow-ups to gather feedback, track progress, and address any emerging issues.
  • Documentation:
  • Maintain accurate and up-to-date student records in the CRM system.
  • Ensure compliance with data protection and privacy regulations in handling student information.
  • Reference Lead Generation:
  • Encourage and facilitate the generation of reference leads from existing satisfied students.
  • Collaborate with Marketing to promote referral programs and initiatives.
  • Collaboration:
  • Work closely with Team Leads, Managers, and Higher Management to achieve individual and team performance goals.
  • Participate in regular team meetings and training sessions to enhance skills and knowledge.

Qualifications:

  • Bachelor's degree in a relevant field.
  • Proven experience in customer service or a related role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Familiarity with CRM systems and basic computer proficiency.
  • Excellent - Languages Skills: English, Hindi, Marathi.

Job Type: Full-time

Pay: ₹240, ₹360,000.00 per year

Benefits:

  • Internet reimbursement
  • Leave encashment

Education:

  • Bachelor's (Required)

Experience:

  • Customer support: 2 years (Preferred)
  • total work: 3 years (Required)

Language:

  • English (Required)

Work Location: In person