Customer Success Executive
3 hours ago
We are seeking a proactive Customer Success Executive to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide them in using our platform effectively. This role requires collaboration with product and data teams to enhance the customer experience. **Key Responsibilities**: - Track key metrics to understand customer behaviour and identify risks. - Guide customers on media industry trends and optimise their platform usage. - Collaborate with product and data teams to address customer needs and suggest features. - Maintain deep product knowledge to accurately answer customer questions. - Build trust and resolve issues with ownership and accountability. **Software Experience**: - HubSpot, Customer Support Platforms, Analytics and Reporting tools **Qualifications**: - Experience:3-4 years in customer success or client servicing. - Preferred Education: BMS, Mass Communications. - Strong written and verbal communication skills. - Customer-focused, with an interest in media and technology. - Attention to detail and problem-solving skills. **Write to us** If this role has peaked your curiosity and you would like to join us, please write to us at **JOB TITLE**: - Customer Success Executive **LOCATION**: - Mumbai, India **Employment Basıs**: - Full-Time Position
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Customer Success Executive
5 days ago
Mumbai, Maharashtra, India Elite Corporate Solutions Private Limited Full time**Job Title**: Customer Success Executive **Location**: Mumbai **Experience**: 2-3 years (Customer Success) **Type**: Full-Time **Job Summary** **Key Responsibilities** - Guide new customers through the onboarding process, ensuring smooth adoption of products/services. - Develop and maintain strong customer relationships, understanding their goals and...
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Customer Success Executive
4 days ago
Mumbai, Maharashtra, India Uffizio Full timePosition Overview: As a Customer Success Executive(CSE) at Uffizio, you will be responsible for ensuring that our customers get the most out of our platform. Your role will focus on driving customer satisfaction, ensuring retention, and identifying opportunities for upselling and cross-selling. You will be a strategic advisor, helping customers unlock...
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Customer Success Executive
2 weeks ago
Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time**Customer Success Executive** **Roles & Responsibilities**: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...
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Customer Success Executive
4 days ago
Pune, Maharashtra, India Finastra USA Corporation Full time**Responsibilities**: We are seeking a dynamic and results-driven Customer Success Executive, as part of our Sales and Customer Success organization. The Treasury and Capital Markets Business Unit has some of the biggest and most complex financial services organizations in the world and ensuring we have mutually beneficial is critical to our long term...
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Customer Success Executive
2 weeks ago
Mumbai, Maharashtra, India Dove Soft Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany :Dove Soft LtdPosition:Customer Success ExecutiveLocation:AhmedabadDepartment:Customer Success / Client ServicesAbout the Role:We are seeking aCustomer Success Executiveto build strong client relationships and ensure customers gain maximum value from our solutions. You will be the primary point of contact for clients, driving satisfaction, retention,...
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Customer Success Executive
2 weeks ago
Andheri East, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time**Customer Success Executive** **The Zell Story** Transforming careers through affordable, accessible training and top-notch education in partnership with industry experts. We're dedicated to empowering individuals for professional success. At our workplace, dedication meets quirkiness, fostering innovation and collaboration. With a serious approach to work...
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Customer Success Executive
2 weeks ago
Mumbai, India EC2 Consulting Solutions Full timeCompany Overview: Locobuzz is a leading SaaS company that specializes in providing AI-powered customer experience management solutions. Our platform helps businesses gain valuable insights, engage with customers effectively, and drive meaningful outcomes. As we continue to grow, we are seeking a highly motivated and customer-focused individual to join our...
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Customer Success Executive
2 weeks ago
Mumbai, Maharashtra, India Intriants Hr services Full time ₹ 2,40,000 - ₹ 3,84,000 per yearJob Title: Customer Success Executive Location: Prabhadevi, Mumbai Salary: Up to ₹32,000 per month Role Overview We are looking for a proactive and customer-focused Customer Success Executive who will act as the primary point of contact for clients. The role requires strong communication skills, the ability to resolve queries efficiently, and a basic...
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Observability Customer Success
3 hours ago
Mumbai, Maharashtra, India Cisco Systems Full time**Meet the team** The Observability Customer Success team in Cisco is seeking a highly motivated and customer-focused Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a critical role in ensuring our customers' success by providing technical guidance, execute a customer strategy, and proactively help customers...
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Customer Success Executive
5 days ago
Baner, Pune, Maharashtra, India leadrat Full time**Greetings from leadrat!** We are thrilled to announce an exciting career opportunity at leadrat, a pioneering SaaS CRM tool developed by Dhinwa Solutions Private Limited. Our innovative product is revolutionizing the real estate industry by integrating intelligence and business growth solutions. We are actively seeking dynamic and motivated Customer...