Service Manager
3 days ago
Company Description
Fujitec India Pvt Limited, established in 2004 in Mumbai, specializes in the marketing, installation, testing, and commissioning of vertical transportation equipment including elevators, escalators, and autowalks. As a fully owned subsidiary of Fujitec Co., Ltd. Japan, Fujitec India has rapidly expanded operations across the country including locations like Chennai, Bangalore, and Delhi. In 2010, the company set up a state-of-the-art manufacturing facility in Mahindra World City, near Chennai, built to international standards to meet the growing demand in India.
Role Description
This is a full-time, on-site role located in Mumbai for a Service Manager. The Service Manager will oversee the daily operations of service delivery, ensuring the maintenance and repair of elevators, escalators, and autowalks meet company standards. Responsibilities include managing a team of technicians, coordinating with clients, ensuring compliance with safety regulations, and handling service reports and documentation. The Service Manager will also be involved in problem resolution and continuous improvement of service processes.
Qualifications
- Experience in managing and overseeing maintenance and repair operations
- Strong knowledge of elevator, escalator, and autowalk systems
- Team management and leadership skills
- Excellent communication and client handling abilities
- Proficiency in service report documentation and compliance with safety regulations
- Ability to identify and resolve technical issues efficiently
- Bachelor's degree in Engineering or a related field
- Prior experience in the vertical transportation industry is a plus
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