Customer Success Executive

4 days ago

Bhandup West Mumbai, India DC Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per year

As a Customer Success Executive, you will manage the end-to-end sales cycle for the Keep in Touch app. Your role will involve identifying potential clients, handling on-field and off-field sales activities, and ensuring a smooth onboarding experience.

Key Responsibilities:

  • Identify and connect with exhibitors and businesses that benefit from the Keep in Touch app.
  • Attend exhibitions and client meetings to demonstrate the product.
  • Conduct online and offline sales presentations.
  • Manage lead conversion, follow-ups, and customer onboarding.
  • Coordinate with internal teams for seamless CRM integrations.
  • Track sales performance and provide client feedback for improvements.
  • Receive full training, ongoing support, and handholding to ensure success in your role.

Candidate's Profile:

  • 1-2 years of experience in sales, preferably SaaS-based products.
  • Strong communication and relationship-building skills.
  • Willingness to travel for exhibitions and client meetings.
  • Tech-savvy and comfortable with CRM tools.
  • Self-motivated and results-driven mindset.
  • Mostly work from the office, sometimes field visit.

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