Customer Service Executive

3 weeks ago

Bhandup West, India Policy Era Insurance Broking Pvt Ltd Full time

Customer Service Executive | PolicyEra Location: Bhandup (Central Suburbs, Mumbai) Compensation: ₹30,000 per month Experience Required: Minimum 2 years in customer service or client management Industry: InsurTech / Insurance Services About PolicyEra At policyera.com , we are redefining how customers experience insurance. With a strong focus on transparency, reliability, and service excellence, we aim to make insurance simpler, faster, and more client-centric. As a part of our growing team, you will have the opportunity to contribute to an organization that values innovation, integrity, and impactful customer relationships. About the Role We are seeking a Customer Service Executive who is proactive, empathetic, and highly organized. In this role, you will be the bridge between our clients and our internal teams — ensuring every customer receives a seamless and satisfying experience through timely communication, issue resolution, and professional service delivery. Key Responsibilities Client Communication Handle client queries efficiently via phone, email, and in-person interactions. Conduct site visits as required to provide personalized support and resolve issues. Customer Service Excellence Ensure high levels of client satisfaction by managing and resolving complaints effectively. Demonstrate empathy, patience, and professionalism in all customer interactions. Data & Process Management Maintain detailed records of all client communications, issues, and resolutions. Prepare regular reports and insights on customer service performance and feedback. Collaboration & Coordination Liaise with internal departments to ensure timely resolution of client concerns. Partner with sales and operations teams to enhance the overall customer journey. Continuous Improvement Identify areas for improving service quality and customer experience. Contribute ideas and strategies to strengthen client management processes. Required Skills & Qualifications Bachelor’s degree or equivalent qualification. Minimum 2 years of experience in customer service, client management, or a related domain (insurance industry experience preferred). Excellent verbal and written communication skills. Strong organizational, coordination, and multitasking abilities. Proficiency in MS Office and common customer service tools/software. Problem-solving mindset with a customer-first attitude . Willingness to travel for client visits when required. Perks & Benefits Competitive CTC of ₹30,000 per month . Be part of one of the fastest-growing industries in India — InsurTech . Opportunities for career growth and professional development within PolicyEra. A collaborative, positive, and inclusive work culture. Why Join PolicyEra? At PolicyEra, we don’t just serve clients — we build relationships. If you are someone who thrives on delivering excellent service, solving challenges, and creating meaningful impact in people’s lives, this is the role for you.

  • Customer Service Executive

    3 weeks ago

    Bhandup West, India Policy Era Insurance Broking Pvt Ltd Full time

    Customer Service Executive | PolicyEra Location: Bhandup (Central Suburbs, Mumbai) Compensation: ₹30,000 per month Experience Required: Minimum 2 years in customer service or client management Industry: InsurTech / Insurance Services About PolicyEra At policyera.com , we are redefining how customers experience insurance. With a strong focus on...

  • Customer Service Executive

    3 weeks ago

    Bhandup, India Policy Era Insurance Broking Pvt Ltd Full time

    Customer Service Executive | PolicyEraLocation: Bhandup (Central Suburbs, Mumbai)Compensation: ₹30,000 per monthExperience Required: Minimum 2 years in customer service or client managementIndustry: InsurTech / Insurance ServicesAbout PolicyEraAt policyera.com, we are redefining how customers experience insurance. With a strong focus on transparency,...

  • Customer Service Executive

    3 weeks ago

    Bhandup, India Policy Era Insurance Broking Pvt Ltd Full time

    Customer Service Executive | PolicyEra Location: Bhandup (Central Suburbs, Mumbai)Compensation: ₹30,000 per monthExperience Required: Minimum 2 years in customer service or client managementIndustry: InsurTech / Insurance ServicesAbout PolicyEra At policyera.com , we are redefining how customers experience insurance. With a strong focus on transparency,...

  • Customer service executive

    3 weeks ago

    Bhandup, India Policy Era Insurance Broking Pvt Ltd Full time

    Customer Service Executive | Policy Era Location: Bhandup (Central Suburbs, Mumbai)Compensation: ₹30,000 per monthExperience Required: Minimum 2 years in customer service or client managementIndustry: Insur Tech / Insurance ServicesAbout Policy Era At policyera.com , we are redefining how customers experience insurance. With a strong focus on transparency,...

  • Customer Service Executive

    1 week ago

    Bhandup, Mumbai, Maharashtra, India Zoomin.com Full time

    Zoomin is India’s #1 print on demand company with a focus on selling high quality and affordable design led merchandise, personalized photo gifts, decor and kids accessories. We’re hiring a full time Customer Service Executive at Bhandup (Mumbai) location. This is work from office role. Work days - Mondays to Saturdays. (Saturday is work from...

  • Customer Service Representative

    1 week ago

    Bhandup, Mumbai, Maharashtra, India Poetry by Love and Cheesecake (Brewworks Pvt. Ltd.) Full time

    Hi, Greetings!! We have job opening with Love & Cheese cake Location : Bhandup Position : Customer Support Executive Department: Operations Exp.: 2+ Years CTC : 15K to 30K **Job Description**: Thanks Bhagyashree 9076335135 Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: - Day shift - Morning shift - Rotational shift **Education**: -...

  • Customer Sales Executive

    2 weeks ago

    Bhandup West, Mumbai, India E-Talent Consultancy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    HIRING FOR CUSTOMER SALES EXECUTIVE NEED CANDIDATES WHO WANT TO WORK WITH BANKING SALES PROCESS LOCATION - BHANDUP (WORK FROM OFFICE) SALARY TO ATTRACTIVE INCENTIVES SHIFT - DAY SHIFT (FIXED) EDUCATION - HSC OR GRADUATE FRESHERS AND EXPERIENCED CANDIDATES BOTH CAN APPLY LANGUAGES - HINDI, MARATHI AND ENGLISH (ANY OTHER LINGUSTIC CAN ALSO APPLY)...

  • Sales Executive

    5 days ago

    Bhandup West, India Spg Solutions Full time

    Company Overview Spg Solutions, headquartered in Mumbai, operates within the Fire fighting industry. With a small but dynamic team of 2-10 employees, the company is committed to offering innovative solutions and remarkable service quality to its clients. For more information, please visit: . Job Overview The Sales Executive position at Spg Solutions is...

  • Service Cre

    21 hours ago

    Bhandup West, Mumbai, Maharashtra, India Deep HR Services Full time

    Urgent Opening--- We are searching for a Young & Energetic Female Customer Relationship Executive who is capable of handling Client Queries raised by Customers. Experience: 1 to 2 Yrs. Salary**:16,000 to 20,000 per month** **English communication is must.** **Job description**: - Ensure highest Level of Customer Satisfaction - Retention of customers by...

  • Customer Service Executive

    1 week ago

    Kasba, Kolkata, West Bengal, India Graffiti Signgraphics Private Limited Full time

    We are looking for Client Servicing / Customer Service Executive with experience in Signage / Printing industry. He / She should be proficient in English language. Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Commuter assistance Ability to commute/relocate: - Kasba, Kolkata, West Bengal: Reliably commute or planning to relocate before...