Customer service executive
2 days ago
Customer Service Executive | Policy Era Location: Bhandup (Central Suburbs, Mumbai)Compensation: ₹30,000 per monthExperience Required: Minimum 2 years in customer service or client managementIndustry: Insur Tech / Insurance ServicesAbout Policy Era At policyera.com , we are redefining how customers experience insurance. With a strong focus on transparency, reliability, and service excellence, we aim to make insurance simpler, faster, and more client-centric. As a part of our growing team, you will have the opportunity to contribute to an organization that values innovation, integrity, and impactful customer relationships.About the Role We are seeking a Customer Service Executive who is proactive, empathetic, and highly organized. In this role, you will be the bridge between our clients and our internal teams — ensuring every customer receives a seamless and satisfying experience through timely communication, issue resolution, and professional service delivery.Key Responsibilities Client CommunicationHandle client queries efficiently via phone, email, and in-person interactions.Conduct site visits as required to provide personalized support and resolve issues.Customer Service ExcellenceEnsure high levels of client satisfaction by managing and resolving complaints effectively.Demonstrate empathy, patience, and professionalism in all customer interactions.Data & Process ManagementMaintain detailed records of all client communications, issues, and resolutions.Prepare regular reports and insights on customer service performance and feedback.Collaboration & CoordinationLiaise with internal departments to ensure timely resolution of client concerns.Partner with sales and operations teams to enhance the overall customer journey.Continuous ImprovementIdentify areas for improving service quality and customer experience.Contribute ideas and strategies to strengthen client management processes.Required Skills & Qualifications Bachelor’s degree or equivalent qualification.Minimum 2 years of experience in customer service, client management, or a related domain (insurance industry experience preferred).Excellent verbal and written communication skills.Strong organizational, coordination, and multitasking abilities.Proficiency in MS Office and common customer service tools/software.Problem-solving mindset with a customer-first attitude.Willingness to travel for client visits when required.Perks & Benefits Competitive CTC of ₹30,000 per month.Be part of one of the fastest-growing industries in India — Insur Tech.Opportunities for career growth and professional development within Policy Era.A collaborative, positive, and inclusive work culture.Why Join Policy Era? At Policy Era, we don’t just serve clients — we build relationships. If you are someone who thrives on delivering excellent service, solving challenges, and creating meaningful impact in people’s lives, this is the role for you.
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Customer Service Executive
2 days ago
Bhandup, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEraLocation: Bhandup (Central Suburbs, Mumbai)Compensation: ₹30,000 per monthExperience Required: Minimum 2 years in customer service or client managementIndustry: InsurTech / Insurance ServicesAbout PolicyEraAt policyera.com, we are redefining how customers experience insurance. With a strong focus on transparency,...
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Customer Service Executive
2 days ago
Bhandup, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEra Location: Bhandup (Central Suburbs, Mumbai)Compensation: ₹30,000 per monthExperience Required: Minimum 2 years in customer service or client managementIndustry: InsurTech / Insurance ServicesAbout PolicyEra At policyera.com , we are redefining how customers experience insurance. With a strong focus on transparency,...
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Customer Service Executive
3 days ago
Bhandup, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEra Location: Bhandup (Central Suburbs, Mumbai)Compensation: ₹30,000 per monthExperience Required: Minimum 2 years in customer service or client managementIndustry: InsurTech / Insurance ServicesAbout PolicyEra At policyera.com , we are redefining how customers experience insurance. With a strong focus on...
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Customer Service Executive
2 days ago
Bhandup West, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEra Location: Bhandup (Central Suburbs, Mumbai) Compensation: ₹30,000 per month Experience Required: Minimum 2 years in customer service or client management Industry: InsurTech / Insurance Services About PolicyEra At policyera.com , we are redefining how customers experience insurance. With a strong focus on...
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Customer Service Executive
2 days ago
Bhandup West, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEra Location: Bhandup (Central Suburbs, Mumbai) Compensation: ₹30,000 per month Experience Required: Minimum 2 years in customer service or client management Industry: InsurTech / Insurance Services About PolicyEra At policyera.com , we are redefining how customers experience insurance. With a strong focus on...
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Customer Service
3 days ago
Bhandup, Mumbai, Maharashtra, India Onesource Atreus Full time*Process*: customer service executive Location: Bhandup *Education*: Graduate *Age*: upto 33 *Salary*: upto 25k(depending upon last drawn and exp) *Shift timings*: 24/7 rotational shift *Working days*:6 days working, 1 Rotational off *Requirements* Excellent communication skills Ability to compose grammatical correct, concise and accurate written...
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Customer Care Executive
2 weeks ago
Bhandup, Mumbai, Maharashtra, India DTDC EXPRESS LTD Full time*Job Title: Customer Support - Logistics* *Location:* Bhandup, Mumbai (or nearby) *Job Type:* Full-time *About Us:* We are a dynamic logistics company committed to providing seamless and efficient delivery services. As we continue to grow, we are looking for a dedicated Customer Support Executive to join our team and play a key role in managing and...
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Customer Relationship Executive
2 weeks ago
Bhandup, Mumbai, Maharashtra, India Deep HR Services Full timeUrgent Opening--- We are searching for a Young & Energetic Male and Female Customer Relationship Executive who is capable of handling Client Queries raised by Customers. Experience: 1 to 2 Yrs. Salary**:16,000 to 20,000 per month** **English communication is must.** **Job description**: - Ensure highest Level of Customer Satisfaction - Having knowledge...
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Customer Success Executive
1 day ago
Bhandup West, Mumbai, India DC Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAs a Customer Success Executive, you will manage the end-to-end sales cycle for the Keep in Touch app. Your role will involve identifying potential clients, handling on-field and off-field sales activities, and ensuring a smooth onboarding experience. Key Responsibilities:Identify and connect with exhibitors and businesses that benefit from the Keep in...
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Service Cre
7 days ago
Bhandup West, Mumbai, Maharashtra, India Deep HR Services Full timeUrgent Opening--- We are searching for a Young & Energetic Female Customer Relationship Executive who is capable of handling Client Queries raised by Customers. Experience: 1 to 2 Yrs. Salary**:16,000 to 20,000 per month** **English communication is must.** **Job description**: - Ensure highest Level of Customer Satisfaction - Retention of customers by...
