Telecallers -CRM

3 hours ago


Coimbatore, Tamil Nadu, India 0bc9fa8d-9f3b-421d-b15d-093c2a3763c3 Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Title: Telecaller – CRM

Experience: 0–3 years

Salary: ₹15,000 – ₹20,000 per month

Gender: Female candidates preferred

Location: [Coimbatore]

Job Type: Full-time

Job Summary

We are seeking a proactive and customer-oriented Telecaller – CRM Executive to manage customer calls, maintain updated CRM records, and support lead follow-ups. This role is ideal for freshers or candidates with up to 3 years of experience who are confident communicators and comfortable handling customer interactions.

Key Responsibilities

  • Make outbound calls to potential and existing customers.
  • Handle inbound customer queries professionally.
  • Update, manage, and maintain entries in the CRM system.
  • Follow up on leads and ensure timely communication.
  • Provide information about products/services as required.
  • Maintain call logs, feedback, and follow-up status.
  • Achieve daily/weekly calling and lead management targets.
  • Assist in building and maintaining healthy customer relationships.

Requirements

  • Experience: 0–3 years (freshers welcome).
  • Education: 12th pass/Graduate.
  • Good communication skills in Tamil/English or regional language.
  • Basic computer knowledge; familiarity with CRM tools is an advantage.
  • Pleasant voice and confident telephone communication skills.
  • Positive attitude and ability to handle customer queries efficiently.

Benefits

  • Salary: ₹15,000–₹20,000 (based on experience & skills).
  • Sim card
  • Training and career growth opportunities.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month


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