Telecallers -CRM
3 hours ago
Job Title: Telecaller – CRM
Experience: 0–3 years
Salary: ₹15,000 – ₹20,000 per month
Gender: Female candidates preferred
Location: [Coimbatore]
Job Type: Full-time
Job Summary
We are seeking a proactive and customer-oriented Telecaller – CRM Executive to manage customer calls, maintain updated CRM records, and support lead follow-ups. This role is ideal for freshers or candidates with up to 3 years of experience who are confident communicators and comfortable handling customer interactions.
Key Responsibilities
- Make outbound calls to potential and existing customers.
- Handle inbound customer queries professionally.
- Update, manage, and maintain entries in the CRM system.
- Follow up on leads and ensure timely communication.
- Provide information about products/services as required.
- Maintain call logs, feedback, and follow-up status.
- Achieve daily/weekly calling and lead management targets.
- Assist in building and maintaining healthy customer relationships.
Requirements
- Experience: 0–3 years (freshers welcome).
- Education: 12th pass/Graduate.
- Good communication skills in Tamil/English or regional language.
- Basic computer knowledge; familiarity with CRM tools is an advantage.
- Pleasant voice and confident telephone communication skills.
- Positive attitude and ability to handle customer queries efficiently.
Benefits
- Salary: ₹15,000–₹20,000 (based on experience & skills).
- Sim card
- Training and career growth opportunities.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
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