Tele Caller
1 week ago
JobSummary:
We are seeking a Telecaller to join our sales team in Coimbatore. The role involves generating leads, handling customer inquiries, and supporting sales targets. The Telecaller will play a crucial role in customer interaction and appointment scheduling.
Key Responsibilities:
- Generate leads through outbound calls and identify potential customers.
- Handle inbound customer inquiries and provide product information.
- Schedule appointments for the sales team, ensuring efficient lead management.
- Maintain and update the customer database (CRM) with accurate information.
- Follow up with potential customers to nurture leads and drive sales.
- Support marketing campaigns and contribute to achieving monthly sales targets.
- Provide excellent customer service to enhance customer satisfaction.
Qualifications / Requirements:
- Any Graduate / Diploma
- 1-3 years of experience in telecalling or a related sales role.
- Excellent verbal communication skills, with the ability to articulate product information clearly.
- Proficiency in basic computer skills and CRM software.
- A positive attitude and persuasive ability to influence customers.
- Ability to work effectively in a team and meet sales targets.
Preferred Skills / Attributes:
- Experience with CRM software (e.g., Salesforce, Zoho CRM).
- Strong active listening skills and ability to understand customer needs.
- Ability to handle customer objections and resolve issues effectively.
- Familiarity with sales techniques and strategies.
- Ability to work independently and manage time efficiently.
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