Telecaller
2 days ago
Company Description
Global Hearing Aid Centre is a consumer services company based in Coimbatore, Tamil Nadu, India. Located at 24 60 Feet Road Kumar Nagar East Near LG Showroom, the company specializes in providing top-notch hearing aid solutions. We are dedicated to improving the quality of life for our customers by addressing their hearing needs with cutting-edge technology and exceptional customer service.
Role Description
This is a full-time on-site role for a Telecaller based in Coimbatore. The Telecaller will be responsible for receiving inbound calls to potential customers, explaining the products and services offered by Global Hearing Aid Centre, addressing customer inquiries, and scheduling appointments. The Telecaller will also maintain a database of customer information and provide regular follow-up to ensure customer satisfaction.
Qualifications
- Excellent verbal communication and persuasion skills
- Ability to handle customer inquiries professionally and provide accurate information
- Experience in telecalling or customer service roles
- Strong organizational skills and attention to detail
- Proficiency in using CRM software and maintaining customer databases
- Ability to work independently and as part of a team
- Bachelor's degree in any field or equivalent experience
- Fluency in multiple languages is a plus (Both Tamil & Malayalam)
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