kam

About LoadShare

LoadShare is one of India's most innovative and resilient logistics platforms, transforming how goods move across the country. Founded in 2017, we've grown to become a pan-India, multi-category last-mile network with a unique presence in both Tier 1 metros and deep Tier 2/3 towns.

What sets us apart:

•    Scale with depth: We handle ~400K deliveries/day across food, e-commerce (B2C), B2B retail, and digital commerce, powered by a 20,000+ rider network.

•    Strong financials, stronger ambition: With 430 Cr in FY25 revenue and support from global investors (Tiger Global, Matrix, BII, Stellaris, BeeNext), we have a long runway and a path to profitability

•    Dual-engine model: We not only operate India's most flexible last-mile delivery network, but also license our in-house logistics tech platform that processes an additional 20 lac orders/day — one of the few in India to enable asset cross-utilization across verticals

•    Strategic partner to India's digital economy: We work with every major digital commerce player (ecomm, quick commerce, food, mobility) , and are expanding wallet share and capabilities within existing giants while co-creating new models with emerging platforms and brands.

•    Built to scale profitably: We're not chasing GMV at all costs. We're building the most capital-efficient, tech-enabled logistics engine in the country.

We're now building for our next phase: a 5X scale-up over the next 5 years, anchored in sharper client focus, deeper solutions, and new growth engines.

Founders/ Founding team:

Raghu Talluri (CEO) - Formerly at Myntra, McKinsey

Pramod Nair (CTO) - Formerly at Freecharge, Snapdeal, MartMobi

Rakib Ahmed (Co Founder, Head EComm/ Trucking/Warehousing)- Formerly at ICICI Prudential, Co founder Lunate Eco

Overall 500+ employees on roll

About the Role

We are looking for a Key Account Manager (KAM) to join our team that interfaces between LoadShare's most strategic clients and our internal operations, product, and strategy teams.

This is not a traditional account management role. You'll own deep, ocean-sized relationships with accounts like Amazon, Flipkart, and large consumer internet brands, and your job is two-fold:

• Farming: Unlocking new business lines and opportunities within these existing ecosystems by deeply understanding their evolving logistics needs.
• Solutioning: Collaborating with cross-functional teams (tech, ops, strategy) to craft new value propositions – sometimes even shaping entirely new service lines.

This role sits at the intersection of client strategy, growth, and execution. You will work with senior client stakeholders, solve open-ended problems, and contribute directly to LoadShare's next phase of growth.

What You'll Do

• Own and grow strategic client relationships across major accounts in e-commerce and beyond
• Identify whitespace within existing accounts and convert ideas into scalable new business lines
• Act as a thought partner to clients – deeply understanding their supply chain and co-creating solutions
• Work cross-functionally across operations, product, finance, and tech to translate client needs into action
• Lead strategic reviews, business planning, and performance tracking for each key account
• Handle escalations with urgency and clarity, while building long-term credibility and trust
• Forecast, report, and drive performance against critical account-level KPIs
• Support and shape broader company strategy by feeding market intelligence and emerging client trends into internal planning discussions

Who You Are

We are less concerned with the exact boxes you've ticked in the past, and more interested in the mindset and problem-solving muscle you bring:

Must-Have Traits

• A first-principles thinker who is comfortable dealing with ambiguity
• Strong commercial acumen, with a bias for finding and closing growth opportunities
• Hustler mindset: comfortable diving into details but able to zoom out and think big-picture
• Excellent stakeholder management and communication skills, especially with senior external and internal leaders
• Strong analytical skills – able to work with data to understand trends, drive decisions, and influence strategy
• Proven ability to lead cross-functional collaboration across diverse teams
• Experience in logistics, supply chain, or e-commerce is helpful – but not a deal-breaker if you have the right aptitude

Why This Role?

LoadShare is at an inflection point — scaling across categories, geographies, and solution types.

This is a chance to own large, high-impact client relationships, shape solutions from scratch, and contribute meaningfully to company strategy. You won't just be part of LoadShare's growth — you'll help define it.

What You'll Get

• Immersive exposure to end-to-end logistics and 3P networks
• Strategic visibility within the company and with top-tier clients
• The opportunity to wear multiple hats and grow fast in a flat, entrepreneurial team
• A platform to bring your ideas to life in one of India's fastest-moving logistics ecosystems

Roles and Responsibilities

• Own and grow strategic client relationships across major accounts in e-commerce and beyond
• Identify whitespace within existing accounts and convert ideas into scalable new business lines
• Act as a thought partner to clients – deeply understanding their supply chain and co-creating solutions
• Work cross-functionally across operations, product, finance, and tech to translate client needs into action
• Lead strategic reviews, business planning, and performance tracking for each key account
• Handle escalations with urgency and clarity, while building long-term credibility and trust
• Forecast, report, and drive performance against critical account-level KPIs
• Support and shape broader company strategy by feeding market intelligence and emerging client trends into internal planning discussions