Transcom is hiring Customer Care Executive For International Process

1 week ago

Gurgaon, Haryana, India THR Consultants Full time ₹ 3,48,000 per year

Applicants can call to Ms.Srishti Singh am-5pm) Only

Client Overview

Transcom is a globally recognized leader in customer experience solutions, providing high-quality support and service operations for top global brands. As a Customer Success Associate in the Vivint process, you will handle Customer support for international customers, ensuring efficient and professional resolutions.

Job Overview

We are hiring Customer Support Associates for the International Process at Transcom. This is a voice, work-from-office role focused on delivering world-class chat support to international customers. Ideal candidates must have strong command of the English language and at least 0-6 months of Customer Service process experience.

Key Responsibilities

  • Provide support to international clients.
  • Resolve customer issues professionally and in a timely manner.
  • Maintain high accuracy and customer satisfaction levels.
  • Communicate clearly and effectively in English.
  • Collaborate with internal teams to escalate and resolve issues as needed.

Qualifications & Experience

  • Education: Graduate in any field are eligible.
  • Experience: Minimum 0-2 years of experience in Customer Service.
  • Skills: Excellent written communication and English fluency required.

Work Schedule & Shifts

  • Rotational Shifts
  • Rotational Weekly Offs

Salary & Benefits

  • CTC: 25,000-29,000 per month
  • Perks: Both side cabs provided

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