
Customer Relationship Executive
3 days ago
Here's a Customer Relationship Executive (CRE) Job Des
Key Responsibilities:
- Develop and maintain positive relationships with customers to ensure long-term satisfaction.
- Handle customer inquiries, complaints, and requests professionally and efficiently.
- Follow up with clients to ensure their issues are resolved and satisfaction levels remain high.
- Coordinate with internal departments (sales, operations, and service) to fulfill client requirements.
- Maintain and update customer databases and records.
- Identify opportunities for upselling or cross-selling company products/services.
- Prepare and share reports on customer feedback and interactions.
- Support the sales and marketing team in client retention activities and promotional campaigns.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving and multitasking abilities.
- Proficiency in MS Office and CRM software.
- Positive attitude, patience, and customer-oriented approach.
Job Type: Full-time
Pay: ₹15, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
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