Customer Relationship Management

1 day ago


Raipur, Chhattisgarh, India Rajat Buildtech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Responsibilities

  • Communicate with customers: Respond to inquiries, provide information, and resolve issues 
  • Analyze customer data: Identify patterns and insights to improve customer experience 
  • Develop strategies: Create plans to meet customer needs and expectations 
  • Collaborate with other departments: Work with sales, marketing, and customer service to improve customer experience 
  • Manage customer accounts: Manage high-profile accounts and partnerships 
  • Manage customer communications: Use emails, newsletters, and social media to keep customers informed 
  • Promote the company: Participate in events and trade fairs to promote products and services 
  • Train staff: Help staff improve service and meet customer needs 

Interested candidates can share resumes



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