National Recovery Manager

1 day ago

Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 15,00,000 - ₹ 25,00,000 per year

National Legal Manager-Comm. Bank HO & Support-Recovery Branch

Job Title: National Recovery ManagerLevel: M8/M9Division: Commercial Bank : CV CE GROUPFunction : CollectionReporting Relationship: Head of Collection CV CE group Job Role / KRA's

Strategic Head of Recoveries to lead our collection efforts for the higher-bucket (270 Days Past Due) wheels (vehicle finance) portfolio. The ideal candidate will have a minimum of 15 years of robust experience in collections and recoveries, with a proven track record of managing and succeeding in more than one region of India. This senior leadership role is responsible for developing and executing innovative recovery strategies to minimize credit losses, manage a multi-locational team, and ensure strict adherence to all regulatory and legal guidelines.

Job Requirements, Skills, Knowledge prerequisites

Key Responsibilities

  • Strategic Planning & Execution:
  • Develop, implement, and oversee the end-to-end recovery strategy for the 270 DPD wheels portfolio.
  • Design and execute targeted collection campaigns, settlement programs, and repossession/legal action roadmaps to maximize resolution rates and minimize write-offs.
  • Analyze portfolio trends, delinquency patterns, and market dynamics across different regions to forecast and proactively manage credit risk.
  • Vendor & Agency Management:
  • Oversee the empanelment, management, and performance of external collection agencies, legal firms, and repossession agents across all operational regions.
  • Compliance & Governance:
  • Ensure all recovery activities are conducted in strict compliance with the RBI's Fair Practices Code, other relevant legal and regulatory guidelines.
  • Effectively manage and resolve customer escalations and legal notices, protecting the organization's reputation.
Educational Qualifications

Graduate & above

Experience Profile

15 years

Benchmark Companies

IARC, Edelweiss, IIFL, ARCIL,L&T, HDB

Experience LevelSenior Level

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