
Key Account Manager
3 days ago
Job Description
Purpose of the Job Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts.
Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions. Deliverables (Maximum 5-6 key responsibilities) Deliverables
Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs
Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue
Augment solution selling, and drive new product penetration in emerging markets
Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control
Demonstrate (Key competencies)
Commercial Acumen
New Age Consultative Selling
Customer Service Orientation
Key Account Planning & Management
Executive Presence – ability to handle CXO discussions
Enterprise/ Carrier Product Knowledge
Negotiation skills
Ability to devise creative ideas to attract the target customer's attention
Regular Follow –up
BALJob Snapshot
Updated Date
Job ID
Job_4092
Department
Airtel Business - Domestic
Location
Gurgaon, Haryana, India
Experience
2 - 6 Years
Employee Type
Employee
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