Customer Success Intern

5 days ago

Pune, Maharashtra, India COLEDA B2B Full time ₹ 1,04,000 - ₹ 1,30,878 per year

An ideal candidate would be someone from a business administration background and who has skill and interest in making a career in post-sales or Customer Success profiles and enjoy working directly with Clients and coordinating with internal teams to deliver best results for the Client.

JOB ROLES


• Coordinate with Internal teams to track and update current campaign status.


• Coordinate with the CS team to understand the client's directives.


• Maintain a healthy process flow and work flow with the internal teams to ensure campaigns are delivered on time.


• Ensure that the client specifications are well understood by the internal teams.


• Launch campaigns once received from Client or internal customer success teams.


• Keep proper and effective track of deliverables and other details as specified in the campaign details and timelines.

SKILLS:


• Excellent English skills- written and spoken


• Excellent MS Excel skills


• Ability to communicate effectively.

TECHNICAL SKILLS:


• MS office Qualification: Must have completed at least higher secondary education.

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