Business Development Lead

6 days ago

Gurgaon, Haryana, India Biz Box Story Full time ₹ 12,00,000 - ₹ 18,00,000 per year

Business Development Lead – Digital Agency

Location: Gurgaon

Job Type: Full-time

Job Summary

Drive the agency's growth through strategic client acquisition, revenue expansion, and market development by executing high-impact outreach and building lasting client relationships. Success will be measured against clear KPIs focused on lead generation, sales conversion, revenue targets, and client retention.

Key Responsibilities & KPIs

  • Lead Generation & Client Acquisition
  • Execute targeted daily outreach via emails, WhatsApp, and calls.
  • KPI: 50+ qualified leads generated per month.
  • KPI: 20-30% lead-to-client conversion rate.
  • Sales & Revenue Growth
  • Achieve/exceed monthly and quarterly revenue targets.
  • KPI: Monthly revenue generated (target as per agency goals).
  • KPI: 10-15% year-over-year increase in average deal size and upsells.
  • Pipeline & Outreach Management
  • Maintain CRM with active pipeline, follow-ups, and timely documentation.
  • KPI: 40+ emails, 30+ WhatsApp messages, 20+ calls daily.
  • KPI: Pipeline velocity — close deals within 60 days on average.
  • Client Relationship & Retention
  • Nurture client relationships for retention and upselling opportunities.
  • KPI: >85% client retention rate.
  • KPI: 15+ clients with upsells/cross-sells quarterly.
  • Market Insight & Strategy
  • Analyze market trends and adjust strategies quarterly.
  • KPI: Implement at least 2 strategic outreach optimizations quarterly.
  • Reporting & Collaboration
  • Deliver actionable performance reports monthly/quarterly.
  • Collaborate with internal teams to align growth initiatives.
  • KPI: Timely delivery of reports with data-driven insights.

Qualifications

  • Proven success in digital agency business development with demonstrated KPI achievement.
  • Skilled with CRM, email marketing, and WhatsApp for sales outreach.
  • Strong communication, negotiation, and data analysis skills.
  • Spoken and written English
  • Excel, Google Sheets, and reports
  • Comfortable with target-driven, high-volume daily outreach work.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Work from home

Language:

  • English (Required)

Work Location: Remote

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