Branch Manager

1 hour ago

Navi Mumbai, Maharashtra, India Acura Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Title: Branch ManagerJob Type: Full-TimeJob Category: Retail BankingDepartment: Retail Banking > Branch Banking > BranchLocation: Navi Mumbai, Maharashtra, IndiaJob Overview:We are seeking a highly motivated and experienced Branch Manager to join our Retail Banking team in Navi Mumbai, Maharashtra, India. As a Branch Manager, you will be responsible for overseeing the operations and performance of the branch, ensuring the delivery of exceptional customer service, and driving business growth.Key Responsibilities:Manage the day-to-day operations of the branch, including customer service, sales, and employee management.Develop and implement strategies to achieve branch targets and goals.Monitor and analyze branch performance, identify areas for improvement, and take corrective actions.Ensure compliance with all banking regulations and internal policies and procedures.Build and maintain strong relationships with customers, promoting the banks products and services.Lead and motivate a team of branch staff, providing coaching and training as needed.Conduct regular performance evaluations and provide constructive feedback to employees.Collaborate with other departments to drive business growth and enhance the customer experience.Handle customer complaints and resolve issues in a timely and professional manner.Prepare and submit reports on branch performance and activities to senior management.Qualifications:Minimum of 5 years of experience in retail banking, with at least 2 years in a managerial role.Strong knowledge of banking products and services.Excellent leadership, communication, and interpersonal skills.Proven track record of meeting and exceeding sales targets.Ability to analyze data and make data-driven decisions.Sound understanding of banking regulations and compliance requirements.Proficient in Microsoft Office and banking software.Willingness to work flexible hours and travel as needed.

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