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Training Manager
2 weeks ago
Role & responsibilities:
- Design and implement training strategies and programs tailored to various roles (technical, housekeeping, soft services, etc.)
- Conduct Training Needs Analysis (TNA) by interacting with operations and client servicing teams
- Deliver induction, skill enhancement, soft skills, and safety training for on-ground and office teams
- Develop SOPs, manuals, and learning aids for different job roles
- Ensure compliance with quality and safety standards via training initiatives
- Monitor effectiveness of training programs via assessments and feedback
- Manage and track training metrics and maintain detailed training MIS
- Work with external vendors and training consultants as needed
- Travel to site locations for on-site training delivery and audits
Key Requirements:
- Graduate or Postgraduate in HR, Training & Development, or related field
- 3-5 years of experience, preferably in Facility Management or related service industry
- Excellent communication, presentation, and interpersonal skills
Location- Pune