Retail Training Manager

2 weeks ago


Pune, Maharashtra, India Mercury Solutions Limited Full time ₹ 4,00,000 - ₹ 5,50,000 per year

Hiring Experienced Retail Training Managers – Transform Flagship Retail Experiences

We are on an exciting journey to overhaul select retail stores and elevate them into flagship

retail experiences, with a sharp focus on Customer Experience Transformation.

To make this ambitious vision a reality, we are looking for experienced Retail Training

Managers who can design and drive high-impact, on-ground training interventions that

deliver tangible results.

Key Responsibilities:


• Lead and manage impactful training programs focused on Grooming Standards,

Customer Greetings, and QMS practices.


• Drive strategic initiatives aimed at enhancing Footfall Conversion and improving

overall customer experience.


• Monitor and track training effectiveness via KPIs like Grooming compliance,

Greeting adherence, QMS compliance vs Footfall trends.


• Collaborate closely with store teams and leadership to ensure sustained behavioral

change and performance improvement.

Main KPIs:


• Grooming Standards Compliance


• Greeting Process Effectiveness


• QMS vs Footfall Enhancement

Payroll & Employment Details:


• Payroll Company: Mercury Solutions


• Location: Various retail stores (on-ground)


• Salary: Up to ₹5.5 LPA


• Location: Mumbai,Delhi,Gurgaon,Pune,Hyderabad & Bangalore


  • Store Manager

    5 days ago


    Pune, Maharashtra, India Saloni Retail LLP Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionWelcome to Zoot, a premium lifestyle brand and your go-to destination for stylish and functional mobile and travel accessories. With stores in over 9+ airports across India, Zoot provides high-quality, trendy products for travelers and tech enthusiasts. Rooted in innovation and dedicated to customer satisfaction, Zoot seamlessly combines...

  • Department Manager

    5 days ago


    Pune, Maharashtra, India Reliance Retail Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job DescriptionCompany OverviewReliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital, and new commerce platforms. Founded in 2006, Reliance Retail provides superior quality products, unmatched shopping experiences, and serves over 193 million loyal...


  • Pune, Maharashtra, India Reliance Retail Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company OverviewReliance Retail, India's largest and most profitable retailer, offers an omni-channel experience across diverse sectors such as Consumer Electronics, Fashion & Lifestyle, and Grocery. Since its inception in 2006, Reliance Retail has been committed to innovation, superior products, and unmatched customer service. With an expansive network of...

  • Retail Store Manager

    2 weeks ago


    Pune, Maharashtra, India Lucira Jewelry Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    JOB DESCRIPTIONJob Title:Store Manager - PuneLocation:JM Road, PuneExperience:3-15 yearsWorking Days:6 DaysDepartment:Retail & SalesReports To:Sales DirectorInterested candidates can apply here:Job Summary:We are seeking an experienced and customer-focusedJewelry Retail Store Managerto lead the daily operations of our store. The ideal candidate will have a...


  • Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Assistant Manager - Process Training(GDS/Travel/Airline Process) - Pune - REF78412Q_ Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients...


  • Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Deputy Manager - Process Training(General Insurance/Property & Casualty Insurance) - Pune - REF74302T_ Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational...

  • Sales Manager

    3 days ago


    Pune, Maharashtra, India The Sales Manager Full time ₹ 1,20,000 - ₹ 6,00,000 per year

    The Sales Manager is a pivotal role requiring a combination of strategic thinking, leadership skills, and a deep understanding of the global market dynamics and the capabilities of the company. You will work closely with the cross-functional teams, including marketing, product development, and operations, to ensure a cohesive approach to sales and overall...


  • Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Deputy Manager - Process Training - Pune - REF83521C_ Insurance - Excellent Communication - Training Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions...


  • Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    REF60922P-Group Manager - Process Training ( Real Estate Accounting)- US Shift-Pune Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients...


  • Pune, Maharashtra, India PRISMA GARMENTS Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    Responsibilities:Customer focus: Driving Net Promoter Score ( NPS )Greeting customers when they enter store and coaching the team to do the sameDisplaying commitment towards providing exceptional Customer Service and ensuring that customer Satisfaction as a priorityDealing with customer service issues such as queries and complaints at store level and...