
Retail Training Manager
2 weeks ago
Hiring Experienced Retail Training Managers – Transform Flagship Retail Experiences
We are on an exciting journey to overhaul select retail stores and elevate them into flagship
retail experiences, with a sharp focus on Customer Experience Transformation.
To make this ambitious vision a reality, we are looking for experienced Retail Training
Managers who can design and drive high-impact, on-ground training interventions that
deliver tangible results.
Key Responsibilities:
• Lead and manage impactful training programs focused on Grooming Standards,
Customer Greetings, and QMS practices.
• Drive strategic initiatives aimed at enhancing Footfall Conversion and improving
overall customer experience.
• Monitor and track training effectiveness via KPIs like Grooming compliance,
Greeting adherence, QMS compliance vs Footfall trends.
• Collaborate closely with store teams and leadership to ensure sustained behavioral
change and performance improvement.
Main KPIs:
• Grooming Standards Compliance
• Greeting Process Effectiveness
• QMS vs Footfall Enhancement
Payroll & Employment Details:
• Payroll Company: Mercury Solutions
• Location: Various retail stores (on-ground)
• Salary: Up to ₹5.5 LPA
• Location: Mumbai,Delhi,Gurgaon,Pune,Hyderabad & Bangalore
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