Process Training Group Manager

3 days ago


Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

REF60922P-Group Manager - Process Training ( Real Estate Accounting)- US Shift-Pune

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400 clients with the help of our 44,000 employees.

Job Description

Mandatory experience in Training in real estate accounting.

Should be ok to work in US shifts.

 Accountable for New Hire training, Nesting, Performance during days period and overall knowledge management during BAU Take direction from training lead and execute deliverables Design process training plans with inputs from client SMEs Assess the effectiveness of training material to be deployed for the KS program including the SOPs, Participant and Facilitator Guides, Learning Check Points, etc. Set-up daily/weekly huddles with trainees to track progress and resolve any issues Participate in periodic transition update calls set-up by Project Managers for internal stakeholders and provide detailed updates on progress of training batches Conduct audits, calibration with QAs & Training Need Assessment (TNA) for employees in BAU Operations Develop training interventions (BTB) based on TNA for existing employees Conduct certification programs & other developmental workshops for auxiliary trainers Review and revise the standard operating procedures periodically or as agreed with the client Ensure robust update management process is deployed and followed Ensure adherence to the training governance mechanism as outlined in Training Standard Document (TSD) Preparing, publishing and maintaining various training reports and dashboards Client reviews and interactions, providing regular update on business reviews calls

Job Location- Magarpatta (Pune)

Qualifications

Graduate with minimum 4 experiance of training with total experience of 9 years in Finance and accounting . Real estate accounting will be preferred

Experience LevelMid Level

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