Assistant Manager Process Training

3 days ago

Pune, Maharashtra, India crescendo global Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Description

Assistant Manager Process Training - General Insurance - Pune

Location: Pune
Discipline: Training
Job type: Permanent
Contact name: Vasu Joshi
Contact email:
Job ref: 81810
Published: about 14 hours ago

Position: Assistant Manager - Process Training - General Insurance - BPO/BPM
Experience: 5 Years
Location: Pune

An exciting opportunity for a training professional with 5 years of experience in General Insurance (Property & Casualty) operations and expertise in training. If you have experience in new hire training, content development, stakeholder management, and driving process performance, this role is for you.

Your Future Employer

A global leader in insurance operations, offering end-to-end solutions to international clients across Property & Casualty insurance.

Responsibilities
  • Conduct new hire training, nesting, and day performance monitoring.
  • Design training plans in collaboration with clients.
  • Deliver PKT sessions, refreshers, certifications, and continuous learning initiatives.
  • Create training dashboards and reports for stakeholders.
  • Perform TNI/TNA and develop targeted interventions.
  • Partner with QAs, operations, and client teams for calibration.
  • Facilitate hiring assessments and support knowledge management.
Requirements
  • Graduate in any stream.
  • 5 years of experience in General Insurance (P&C), with 2 years in training.
  • Strong verbal and written communication skills.
  • Proficiency in MS Office.
  • Insurance certifications (P&C) preferred.
  • Flexible to work in 24x7 environment (Australia shifts).
What is in it for you
  • Be part of a global leader in insurance operations.
  • Work in a fast-paced, growth-oriented environment.
  • Drive impactful training strategies with global exposure.
Reach us

If you think this role is aligned with your career, kindly write me an email along with your updated CV on for a confidential discussion on the role.

Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging job search and leadership hiring experience. We do not discriminate based on race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Note: Due to a high volume of applications, if you dont hear from us within 1 week, please consider your profile not shortlisted for this role.

Fraud Alert: Scammers may misuse Crescendo Globals name for fake job offers. We never ask for money or system upgrades. Verify all opportunities at www.crescendo- and report suspicious activity immediately.

Profile Keywords

Crescendo Global, Jobs in Pune, Assistant Manager Jobs, Process Training Jobs, Insurance Jobs, P&C Insurance Jobs, Training Manager Jobs, WNS Jobs, General Insurance Jobs, Learning & Development Jobs

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