Assistant Manager – Technical Support

Company DescriptionLeak-Proof Engineering has been a pioneering force in the Indian process industry since 1973, first to manufacture mechanical seals and introducing various innovative sealing technologies. With a commitment to quality and engineering excellence, Leak-Proof Engineering holds a leading position in the Indian market for high-end seals. Our...

JOB DESCRIPTION: TECHNICAL SUPPORT ENGINEERPosition Overview:We are seeking a proactive and technically sound Technical Support Engineer to join our IT security team. In this role, you will be responsible for providing high-level support for cybersecurity and infrastructure products, including firewalls, endpoint protection solutions, and NAS (Network...

JOB DESCRIPTION: TECHNICAL SUPPORT ENGINEERPosition Overview:We are seeking a proactive and technically soundTechnical Support Engineerto join our IT security team. In this role, you will be responsible for providing high-level support for cybersecurity and infrastructure products, includingfirewalls, endpoint protection solutions, and NAS (Network Attached...

Job OverviewThis role encompasses the management of all technical support requests, incidents, and problems. The incumbent will oversee the training, coaching, and mentoring of L1/L2 engineers to ensure efficient service delivery.Manage 100% of technical support requests, incidents, and problems.Develop and maintain a knowledge base for technical...

Job Opportunity for Technical Support SpecialistThis is a full-time remote position available for an experienced technical support specialist.Key Responsibilities:Provide technical assistance to employees and stakeholders across various platforms.Maintain and troubleshoot desktop computers, printers, and other office equipment to ensure seamless...

About the Role:We are seeking a skilled Technical Support Professional to join our team. In this role, you will provide technical assistance to customers and internal teams by troubleshooting, resolving, and documenting issues related to software solutions.This is an excellent opportunity for professionals who are passionate about customer success,...

Comapany DescriptionKiarX is a revolutionary mining management platform that integrates all mining business components into a single app and website. The platform provides real-time production status, trip report analysis, driver performance monitoring, machinery maintenance tracking, diesel reports, and other essential features.Job Role:IT...

Job Description:Our organization seeks a skilled professional to provide multilingual technical support to customers worldwide. This exciting opportunity caters to individuals passionate about tech support and proficient in multiple languages.Key Responsibilities:Deliver customer-centric technical assistance via phone, chat, and emailTroubleshoot complex...

Role & responsibilitiesOversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues.Train, coach and mentor L1/L2 Technical Support Engineers.Manage 24X5/7 service availability and SLA adherence.Establish and implement ITIL standards in service delivery practices.Act as escalation point for all requests...

Company OverviewRubik Infotech Pvt Ltd is a leading cybersecurity solutions provider based in Ahmedabad, Gujarat. With a strong dedication to protecting digital assets and ensuring business continuity, we empower businesses through advanced IT security services. Established in the Computer and Network Security industry, our goal is to define a secure digital...