Technical Support Executive

4 days ago

Ahmedabad, Gujarat, India KiarX Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Comapany Description

KiarX is a revolutionary mining management platform that integrates all mining business components into a single app and website. The platform provides real-time production status, trip report analysis, driver performance monitoring, machinery maintenance tracking, diesel reports, and other essential features.

Job Role:
IT Support

Location:
Ahmedabad, Gujarat

Job Type:
Full-time | On-site

Experience:
0-1 Years

Role Description

The IT Support Assistant will be responsible for ensuring the smooth functioning of KiarX's IT infrastructure. This includes providing day-to-day technical support, troubleshooting issues, handling printer and system maintenance, and assisting team members with IT-related queries. The role requires strong problem-solving skills, proactive monitoring, and effective communication to support seamless business operations.

Key Responsibilities

  • Provide technical support to employees as well as other team members for hardware, software, and networking or internal issues.
  • Troubleshoot and resolve IT-related problems, including system crashes, network issues, and application errors.
  • Handle printer setup, maintenance, and troubleshooting.
  • Perform routine computer maintenance, updates, and security checks.
  • Assist in managing company databases (basic SQL queries and updates).
  • Maintain documentation of IT support processes and issue resolution.
  • Train and support employees through video sessions and one-on-one guidance.
  • Collaborate with cross-functional teams to ensure smooth IT operations.
  • Monitor system performance and proactively identify potential issues.

Qualifications

  • Strong Customer Support and Customer Service skills.
  • Proficient in Technical Support and Troubleshooting.
  • Excellent Analytical Skills.
  • Effective communication and problem-solving abilities.
  • Ability to work independently and handle multiple tasks.
  • Bachelor's degree in a related field or relevant experience.
  • Freshers can also apply.
  • Fluency in English.

How to Apply

You can share your resume directly

  • Technical Support Advisor

    4 days ago

    Ahmedabad, Gujarat, India Aditi Tracking Support Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to clients...

  • Technical Support Advisor

    5 days ago

    Ahmedabad, Gujarat, India Aditi Tracking Support pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job descriptionJob DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to...

  • Sr. Technical Support Engineer – IT Technical Support

    5 days ago

    Ahmedabad, Gujarat, India Advantmed Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title:Sr. Technical Support Engineer – IT Technical SupportLocation:Gandhinagar/Ahmedabad, GujaratShift:RotationalJob Description:Job Summary:Sr. Technical Support Engineer acts as Level 2 support staff in the IT SD Support escalation matrix. As aSr. TSE Engineer, you should have a solid technical background with Microsoft products and...

  • Technical Support Customer Support Executive

    1 day ago

    Ahmedabad, Gujarat, India Profusion Systems Inc. Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Job descriptionUS Shift Time: 8:00 am CST to 5:00 pm CSTTechnical Support Customer Service professionals are responsible for addressing customer needs and ensuring they have good experience. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.Providing great technical support and...

  • Executive Project Assistant

    6 days ago

    Ahmedabad, Gujarat, India Keller Executive Search Full time ₹ 12,00,000 - ₹ 16,00,000 per year

    This is a position within Keller Executive Search and not with one of its clients. Ready to elevate executive leadership at a global firm shaping top talent worldwide? Join Keller Executive Search as our proactive Executive Assistant and thrive in a high-energy, collaborative setting. In this role, you'll deliver top-tier support to senior executives,...

  • Technical Support Engineer

    6 days ago

    Ahmedabad, Gujarat, India Doshion Polyscience Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Skills:- Technical Expertise in Water Treatment, Installation, Commissioning & Troubleshooting, Problem-Solving & Analytical Skills, Techno-Commercial Understanding, Training and Communication Skills, Customer and Dealer Support, Technical Documentation and Reporting,- Company Overview- Doshion Poly Science Pvt Ltd, a prominent vertical of the Doshion Group,...

  • Technical Support Engineer

    3 days ago

    Ahmedabad, Gujarat, India Kirloskar Chillers Pvt Ltd Full time ₹ 72,00,000 - ₹ 1,00,00,000 per year

    Regional Team developments to make it technically competent.Identify the potential in a team and groom individual as a specialist for different activities. (Example, Retro fitting/ electrical/ K connect program / Software upgrade / PM / remote commissioning)Technical Support to Field Engineers and to customers.Review, Monitor Complaint Register, act on long...

  • Technical Support Engineer

    1 week ago

    Ahmedabad, Gujarat, India Motadata Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Position Title: Technical Support Engineer/Customer Experience EngineerExperience: 3-5 YearsLocation: Ahmedabad (WFO)About MotadataMotadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception. Our vision is to revolutionize the way organizations extract valuable insights...

  • Technical Support Engineer

    2 weeks ago

    Ahmedabad, Gujarat, India Inextrix Technologies Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple...

  • Technical Support Engineer

    4 days ago

    Ahmedabad, Gujarat, India Tech Holding Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email chat applications and Call support to give clients quick answers to simple IT issues.. To be qualified for this role, you should hold a degree in a relevant field,...