Technical Sales Support Executive

7 days ago

Ahmedabad, Gujarat, India LyfLeap Talent Solutions Private Ltd Full time ₹ 2,28,000 - ₹ 3,00,000 per year

We are hiring a Technical Sales Support Executive

Qualification Required: - Any UG Graduation (Electronics & Communication / Electrical / Electronic degree is a preferred)

Skill Set Required: - Great Verbal & Written Communication English to speak , write

Experience : 0-3 Years(Freshers can also apply) (With solid communication skills)

Salary : 2.28 LPA to 3 LPA Fix (depends on interview)

Time: am to 6.15 pm am to 8.00 pm and alternate Saturday will be off

perks : 2 lakh Insurance + other monthly and Quarterly rewards as per performance but minimal target (call / mail /chat)

Job Responsibilities

* Provide Pre-sales technical assistance, services and products education.

* Work on sales support services and provide technical and commercial back up as required.

* Support marketing activities by attending trade shows, conferences and other marketing events.

* Generate and process new sales leads, inquiries and purchase orders as necessary.

* Answer Emails, Phone calls and chats from customers and deal with queries as they arise.

* Follow up with customers to make sure that they are satisfied with a particular product or service.

* Experts attention to detail, as customers may have the same problems; reports the problems as necessary.

* Deal with any customer complaints and resolves the issue as necessary

* Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery

* Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management

* Solicit cross-selling and up-selling opportunities within the customer care experience.

* Take the extra mile to engage the customer

* Good communication skills in English to speak and write

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹300,000.00 per year

Benefits:

  • Life insurance

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