Assistant Manager Technical Support

As a Technical Support Specialist or Technical Support Representative in the Customer Support department at PortPro, you will play a vital role in providing exceptional customer support to both internal staff and external stakeholders. Your responsibilities will include responding to inbound chats, emails, and inquiries from customers and 3rd Party Vendors....

Role & responsibilitiesOversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues.Train, coach and mentor L1/L2 Technical Support Engineers.Manage 24X5/7 service availability and SLA adherence.Establish and implement ITIL standards in service delivery practices.Act as escalation point for all requests...

Skills:- Technical Expertise in Water Treatment, Installation, Commissioning & Troubleshooting, Problem-Solving & Analytical Skills, Techno-Commercial Understanding, Training and Communication Skills, Customer and Dealer Support, Technical Documentation and Reporting,- Company Overview- Doshion Poly Science Pvt Ltd, a prominent vertical of the Doshion Group,...

Company DescriptionAt People and Culture Club, we believe that when people grow, organizations thrive. We help companies become truly people-centric by building purpose-driven, high-performing, and inclusive workplaces. With over 15 years of expertise in HR strategy, culture design, and talent alignment, we partner with organizations to turn their people...

About UsAt Hexcode Think Pvt. Ltd., we build and support powerful SaaS solutions that empower businesses worldwide. We are looking for Technical Support Interns who are eager to learn, grow, and make an impact in the SaaS ecosystem.Role: SaaS Technical Support InternAs a Technical Support Intern, you'll be the first line of contact for our clients, helping...

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple...

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...

Roles and ResponsibilitiesThis is an excellent position for someone looking to break into the tech field or for an experienced technician looking to join a fast-growing US-based company. As a small business, our top priority is finding the right person, not just another employee. This job is based in our office in Ahmedabad India.We're seeking a technically...

Roles and ResponsibilitiesThis is an excellent position for someone looking to break into the tech field or for an experienced technician looking to join a fast-growing US-based company. As a small business, our top priority is finding the right person, not just another employee. This job is based in our office in Ahmedabad India.We're seeking a technically...

Hiring Assistant Manager IT to manage IT infrastructure, support system administration, oversee network and security, implement technology solutions, and ensure smooth IT operations across the organization. Required Candidate profileGraduate in IT/Computer Science with 3–8 years' experience in IT management, system administration, network management, or...