F & B Captain

14 hours ago

Thrissur, Kerala, India Chakolas Pavilion - Hotel & convention Center Full time ₹ 23,000 - ₹ 2,60,000 per year

Key Responsibilities:

  • Supervise and coordinate daily restaurant operations.
  • Greet and seat guests, take orders, and ensure timely food and beverage service.
  • Communicate effectively with kitchen staff to ensure accurate order preparation.
  • Train, guide, and support junior waitstaff and new team members.
  • Ensure all tables are set correctly and the dining area is clean and well-presented.
  • Handle guest concerns or complaints professionally and escalate when necessary.
  • Monitor service standards and suggest improvements to enhance guest satisfaction.
  • Assist in stock checks and inventory control as needed.
  • Ensure compliance with hygiene, health, and safety standards.
  • Support billing and cash handling procedures during guest check-outs.

Qualifications:

  • Diploma in Hotel Management or related field is a plus.
  • 1–3 years of experience in food and beverage service, preferably with leadership responsibilities.
  • Good knowledge of food and beverage menus, service techniques, and guest service etiquette.
  • Strong communication and interpersonal skills.
  • Ability to lead and motivate a service team.
  • Proficient in basic computer operations.
  • Fluency in English; knowledge of other languages is an advantage.
  • Presentable appearance and professional grooming standards.

Job Type: Full-time

Pay: ₹23, ₹26,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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