F&B Manager

6 days ago

Thrissur, Kerala, India Joys Palace Full time

Job Title: Food & Beverage Manager

Department: Food & Beverage

Reports To: General Manager

Job Summary:

The Food & Beverage Manager oversees the daily operations of all Food & Beverage outlets, including restaurants, bars, banquets, and room service. The role ensures consistent delivery of high-quality service and products, cost control, team development, and guest satisfaction aligned with the hotel's standards and business objectives.

Key Responsibilities:Operational Management

  • Supervise and coordinate all F&B operations including restaurants, banquets, bars, and catering.
  • Ensure smooth daily operations and exceptional guest experiences.
  • Maintain hygiene and safety standards as per statutory and brand requirements.
  • Monitor quality, presentation, and portion control of all food and beverage items.
  • Ensure compliance with licensing, hygiene, and health and safety regulations.

Financial Management

  • Prepare and manage budgets for all F&B outlets.
  • Monitor and control costs, including food cost, beverage cost, labor cost, and wastage.
  • Analyze monthly financial statements and implement corrective actions as needed.
  • Drive revenue through upselling, promotions, and event-based sales.

Staff Management

  • Recruit, train, motivate, and evaluate F&B team members to maintain high service standards.
  • Conduct regular team meetings to discuss performance, feedback, and operational updates.
  • Create staff schedules to ensure efficient coverage.
  • Foster a positive work environment with a focus on teamwork and guest satisfaction.

Guest Service & Experience

  • Maintain strong guest relationships through regular interaction and feedback.
  • Handle guest complaints promptly and professionally.
  • Ensure consistent implementation of service standards and guest experience protocols.

Menu & Product Development

  • Collaborate with the Executive Chef and Bar Manager to plan and develop menus.
  • Introduce innovative food and beverage concepts and promotions.
  • Evaluate guest preferences and market trends to enhance offerings.

Administrative & Reporting

  • Maintain accurate records of inventories, breakages, and wastage.
  • Prepare daily, weekly, and monthly reports on revenue, cost, and operational performance.
  • Coordinate with other departments (Front Office, Sales, HR, Housekeeping) for smooth operations.

Qualifications & Experience:

  • Bachelor's Degree / Diploma in Hotel Management or equivalent.
  • Minimum 5–8 years of experience in F&B operations with at least 3 years in a managerial role.
  • Strong leadership, communication, and interpersonal skills.
  • Proficient in budgeting, cost control, and revenue management.
  • Excellent knowledge of food and beverage trends, hygiene, and safety standards.
  • Computer literate (POS systems, MS Office, and Hotel Management Software).

Core Competencies:

  • Leadership & People Management
  • Guest Focus & Service Excellence
  • Financial Acumen
  • Problem Solving & Decision Making
  • Innovation & Creativity
  • Teamwork & Collaboration

Job Types: Full-time, Permanent

Pay: ₹30, ₹55,000.00 per month

Work Location: In person

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