Customer Assistant
2 weeks ago
We are hiring – Customer Care Executive (Operations)
Location: Kalyan | Department: Operations
West Pioneer Properties (India) Pvt. Ltd. is looking for a dedicated and detail-oriented Customer Care Executive to support mall operations and ensure smooth coordination between retailers, customers, and internal teams.
Key Responsibilities:
- Handle retailer concerns and coordinate with relevant departments
- Prepare and analyze daily/weekly operational reports
- Organize events for patrons and retail partners
- Coordinate with MEP, Security, Housekeeping, Parking & Project teams
- Support fit-out work, snag reporting, and renovation coordination
- Manage compliance documentation with government departments
- Assist in rent, CAM, and utilities collection
- Oversee parking operations and staff management
- Maintain records, operational checklists, and SOPs
Requirements:
- Graduate (MBA preferred)
- Strong communication and coordination skills
- Proficient in MS Office
- 2–5 years of experience in retail/mall operations
- Minimum age: 25 years
Job Types: Full-time, Permanent
Pay: ₹11, ₹28,311.26 per month
Benefits:
- Provident Fund
Experience:
- Customer support: 3 years (Required)
Work Location: In person
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