Assistant Manager – Customer Relationship Management

7 days ago

Mumbai, Maharashtra, India MNR solutions pvt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position: Assistant Manager – Customer Relationship Management (CRM)

Department: Customer Relationship Management

Experience: 4 – 6 Years

Employment Type: Full-Time

About the Organization :-

We are a fast-growing financial technology and lending platform focused on creating innovative credit infrastructure to enable the seamless flow of capital from financial institutions to housing-linked credit assets.

Our solutions are built on a hybrid capital model and leverage open banking principles to serve the entire homebuyer credit spectrum. Our philosophy revolves around deepening participation in the housing ecosystem, maximizing stakeholder engagement, integrating technology at the core, and accelerating access to home ownership across diverse income segments.

Our vision is to emerge as the leading digital lending platform within the housing finance sector.

Roles & Responsibilities :-

  • Communicate the organization's strategy and value proposition to existing and potential alliance partners.
  • Build and manage strong relationships with customers to ensure smooth financial transactions and product documentation.
  • Support credit teams by completing and organizing all required documentation.
  • Collaborate with developer sales teams to promote programs and provide active support to clients throughout the process.

Key Skills & Requirements :-

  • Basic understanding of KYC processes and financial documentation.
  • Proven ability to overcome challenges and deliver measurable results.
  • Strong verbal and written communication skills.
  • Excellent interpersonal skills and the ability to foster long-term professional relationships.
  • Telecalling, Inbound & Outbound | Lending Exp.

Benefits :-

  • Competitive salary packages and performance-based incentives.
  • Comprehensive mediclaim coverage for you and your dependents.
  • Access to continuous learning and skill development resources.
  • Employee pension fund contributions.

Job Type: Full-time

Language:

  • English (Preferred)

Work Location: In person

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